Nariman Jafarov

As a Customer Support Specialist, I identified process improvement opportunities, resolved customer issues, documented correspondence in CRM, and provided technical support. I collaborated with various departments to enhance customer experience and conducted follow-ups to ensure satisfaction.

In my role as Back-End Support, I provided fast and knowledgeable service for inquiries, documented case notes, maintained compliance with policies, and collaborated with teams to resolve technical issues. I also participated in daily meetings to update project status.

As an Operations Consultant, I worked with teams to meet project requirements, analyzed operational data, and made process improvement recommendations. I managed multiple projects to ensure timely delivery and high quality.

In my role as Museum Assistant, I maintained the front entry area, scheduled reservations, assisted guests, and tracked attendance. I also provided information about exhibits and ensured a welcoming environment for visitors.

As a Coffee Barista, I prepared and served a variety of coffee and tea beverages, repaired minor equipment issues, and ensured customer satisfaction through quality service.

Studied Business Economics, focusing on the principles of economics and their application in business settings. Developed analytical skills and understanding of market dynamics.