Open to opportunities

Muhammad Siddiq

@muhammadsiddiq1

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Customer-focused sales and admin professional skilled in telesales, recruitment, and customer service.

Malaysia

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What I'm looking for

I seek a role combining sales, recruitment or customer service where I can apply my strong communication, data-entry and coordination skills in a collaborative, growth-oriented team.

I am a customer-focused sales and administrative professional with experience across telesales, recruitment, live-host management, invoicing, and after-sales customer support. I have worked in both contract and permanent roles in sectors including media, automotive, printing, education, and recruitment, and I earned a Bachelor in Creative Technology (Screen) with a Dean's Award.

I consistently deliver accurate invoicing and data entry, manage candidate sourcing and host onboarding, and drive sales through cold calling and follow-up. I seek to contribute strong organizational skills, communication, and a practical mindset to teams that value reliable operations and measurable results.

Experience

Work history, roles, and key accomplishments

Current

Sales Admin / Customer Service

Current

AutoLab Sdn Bhd

Nov 2024 - Present (10 months)

Generate and verify invoices, enter invoicing data into the accounting system, and coordinate with sales, logistics and finance to ensure invoice accuracy and timely delivery.

Invoicing Data Entry Customer Service Coordination MS Office Attention To Detail

Live Host Recruiter

Sunstar Media Sdn Bhd

Dec 2023 - Mar 2024 (3 months)

Recruit and onboard TikTok hosts, manage and monitor host progress, and perform follow-ups to ensure talent retention and performance.

Recruitment Talent Sourcing Screening Onboarding Performance Monitoring Communication Social Media

Admin Assistant

Homerley Premium Sdn Bhd

Apr 2022 - Dec 2023 (1 year 8 months)

Managed customer appointments, delivery scheduling, driver coordination and after-sales service while performing data entry to support operations.

Customer Service Scheduling Data Entry Logistics Coordination Communication

Telesales / Marketing

I-Tone Technology

Jun 2023 - Dec 2023 (6 months)

Performed cold calling, follow-ups and data entry while using SQL to manage and query prospect data to support sales outreach.

Telesales Cold Calling SQL Data Entry CRM Telemarketing

Freelance Recruiter

Alpha Alliance

Jun 2022 - Oct 2023 (1 year 4 months)

Provided part-time recruitment and headhunting services for the oil & gas sector, conducting candidate screening, outreach and client telesales to secure engagements.

Recruitment Head Hunting Telesales

Admin Assistant

Trailblazer Automobile Sdn Bhd

May 2022 - Nov 2022 (6 months)

Prepared and submitted used-car loan applications, maintained filing systems and scheduled PUSPAKOM appointments for vehicle inspections.

Scheduling Administrative Support Documentation

Production Assistant

Percetakan Nasional Malaysia Berhad

Jan 2022 - May 2022 (4 months)

Worked on warehouse tasks, document scanning and file sorting as part of a contract production support role.

Warehouse operations Document Scanning File Management Attention To Detail

Telesales Executive

Epitome College

Jan 2020 - Oct 2020 (9 months)

Conducted outbound calls to prospective SPM graduates to promote college programs and managed telemarketing outreach and follow-ups.

Telemarketing Outbound Calling Lead Generation Sales

Junior Sales Executive

Go Vending Empire

Jan 2019 - Dec 2019 (11 months)

Executed sales and marketing activities, followed up potential customers and managed customer inquiries via chat and social media.

Sales Marketing CRM Lead Management

Education

Degrees, certifications, and relevant coursework

Universiti Teknologi MARA (UiTM) Puncak Perdana

Bachelor Degree, Creative Technology (Screen)

2018 - 2018

Grade: 3.06

Activities and societies: Final year short film project

Bachelor Degree in Creative Technology (Screen) graduating with a CGPA of 3.06; completed a short film as final project focusing on values and teaching elements.