happy mealco

Managed inbound calls and later transitioned to outbound sales, focusing on customer satisfaction and product offerings.

Handled inbound calls for customer inquiries and complaints, working to meet KPIs and SLAs.

Sold women's shoes, handbags, and accessories, providing excellent customer service and product knowledge.

Performed various administrative tasks and managed front desk operations for utilities collection.

Handled all administrative tasks including filing memos and notices, and served as the front desk for utilities collection.

Managed inbound calls related to customer inquiries and complaints, striving to exceed customer expectations.

Prepared and served beverages while providing excellent customer service in a fast-paced environment.

Sold computer accessories and laptops, providing product information and assisting customers with their purchases.

Set up for meetings, dinners, and weddings, ensuring all arrangements were in place for events.

Handled customer inquiries, especially related to Jcard, and assisted with gift wrapping during the Christmas season.

Completed Sijil Pelajaran Malaysia (SPM) which is a national examination for secondary school students in Malaysia.

Completed Penilaian Menengah Rendah (PMR), an examination taken by students in Malaysia at the end of Form 3.