Muhammad Sameer
@muhammadsameer1
Entry-level software developer and customer support specialist focused on building reliable, AI-enabled solutions.
United StatesWhat I'm looking for
I’m a computer science graduate who blends customer-focused operations with hands-on software development. In e-commerce fulfillment, I maintained 80–90+ UPH by processing high-volume online grocery orders and troubleshooting Honeywell device and workflow issues to keep delivery moving smoothly.
I also deliver measurable impact through client solutions and technical work: I contributed to $250K+ in sales in 6 months and an 89% client retention rate as a health insurance advisor, and I built technical features through an SQL database project and an AI goal-cracking web app using OpenAI’s API. From training 15+ team members to engineering an IoT anti-theft flooring system with 99% motion detection accuracy, I bring a problem-solving mindset, clear documentation, and cross-functional collaboration to every team.
Experience
Work history, roles, and key accomplishments
Maintained fast, accurate online grocery order fulfillment using Honeywell handheld devices, consistently achieving 80–90+ UPH while meeting quality standards. Trained 15+ team members and coordinated across departments to resolve missing-item issues, support inventory accuracy, and reduce fulfillment delays.
Health Insurance Advisor
USHealth Advisors
Nov 2024 - Oct 2025 (11 months)
Gathered and documented client requirements to deliver tailored health insurance solutions, contributing to $250K+ in sales within 6 months. Mentored 5 newer advisors on CRM and underwriting workflows and maintained an 89% client retention rate through clear communication and follow-through.
Software Development Intern
Netheart Technology
Feb 2024 - Apr 2024 (2 months)
Collaborated with senior engineers and interns to design and build a SQL database for a stock trading web application, improving how expected returns data was organized and accessed. Developed dynamic search and filtering features that reduced manual lookup time by ~30% during testing.
Education
Degrees, certifications, and relevant coursework
Georgia State University
Bachelor of Science, Computer Science
Activities and societies: Dean’s List; HOPE Scholar
Earned a Bachelor of Science in Computer Science from Georgia State University, graduating in December 2023.
Availability
Location
United StatesAuthorized to work in
Job categories
Skills
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