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Brian FairchildBF
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Brian Fairchild

@brianfairchild

Application Support Engineer at 365 Retail Markets who built 27 internal apps and automated market-log analysis.

United States
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At 365 Retail Markets, I built and maintain an internal platform of 27 web applications used across multiple departments and teams. I take each tool from product scope and requirements through development, QA testing, and production deployment.

I designed a Claude and OpenAI Codex multi-agent workflow that analyzes four days of market logs in about 15 minutes, and cut deployment time from about 20 minutes to two with a Bash script. I also built a Python pipeline that combines MySQL and API data into a global market-status report for VP-level leadership.

Experience

Work history, roles, and key accomplishments

RM

Technical Support Specialist

365 Retail Markets

Feb 2022 - Dec 2022 (10 months)

Resolved complex issues with proprietary applications and devices by phone and email. Improved internal and external knowledge base articles and documented system vulnerabilities.

Education

Degrees, certifications, and relevant coursework

Michigan Technological University logoMU

Michigan Technological University

2005 - 2006

Completed undergraduate coursework at Michigan Technological University from 2005 to 2006.

OP

Orchard Lake St. Mary's Preparatory

High School Diploma

Earned a high school diploma from Orchard Lake St. Mary's Preparatory in 2005.

CompTIA logoCO

CompTIA

CompTIA Security+, Information Security

CompTIA Security+ certification, valid through July 2027.

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