muhammad salal abbasi
@muhammadsalalabbasi
Automotive sales and service expert driving growth and customer satisfaction.
What I'm looking for
I am an automotive business expert with 5+ years of experience in car sales, service advising, and business development, focused on improving customer satisfaction and brand visibility through targeted social content.
At CarFirst (OLX Group) I accelerated growth by expanding franchise networks, optimized showroom displays, managed inventory, and exceeded sales targets by 20% while closing high-value deals and evaluating trade-ins.
As a skilled service advisor and project development specialist, I diagnose vehicle issues, manage repair workflows, and use CRM platforms like Zoho and Pipedrive alongside Google Sheets to streamline operations and improve client follow-up.
I hold an MSc in International Business Management and a BSc in Business Management and Leadership; I maintain industry certifications, a valid UAE driving license, and I seek roles where I can lead teams, scale operations, and deliver measurable business impact.
Experience
Work history, roles, and key accomplishments
Automotive Service Advisor
Battmobile A&F AutoRepair
Jan 2024 - Present (1 year 8 months)
Diagnosed customer vehicle issues, managed repair workflows, and ensured high customer satisfaction. Led project development initiatives to improve service efficiency.
Branch Manager
CarFirst-OLX Group
Jan 2020 - Jan 2023 (3 years)
Expanded franchise networks and managed branch operations, increasing market penetration and exceeding sales targets by 20%. Managed inventory and optimized showroom displays to improve conversion rates.
Education
Degrees, certifications, and relevant coursework
Kingston University
Master of Science, International Business Management
2019 - 2020
Master of Science in International Business Management with focus on project development and business growth initiatives; MOFA attested.
Anglia Ruskin University
Bachelor of Science, Business Management and Leadership
2014 - 2018
Bachelor of Science in Business Management and Leadership providing foundational management skills applicable to sales and branch management roles.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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