At Pathways Consulting Group, I architect enterprise ServiceNow solutions across ITSM, ITOM, HRSD, CSM, CMDB, and IT Asset Management. I define end-to-end architecture and integration patterns to align scalable workflows with business objectives.
I establish integration and automation standards with REST and SOAP APIs, Flow Designer, and IntegrationHub. I also govern platform security, releases, CI/CD practices, and environment management.
At Bravium Consulting Inc, I designed ServiceNow application architectures and development standards, translating business and functional requirements into platform solutions. I also designed secure application interactions and enterprise integrations.
Earlier, at RapDev and Tier44 Technologies, Inc, I developed and customized ServiceNow applications, configured ITSM workflows, and supported platform operations. I hold ServiceNow CSA and CAD certifications and ITIL 4 Foundation.
