At NuwaySolutions, I architect enterprise ServiceNow solutions across ITSM, ITOM, CSM, HRSD, and custom application environments. I design scalable platform architectures using ServiceNow frameworks, automation, integrations, and governance models.
I also developed integration strategies using REST APIs, SOAP APIs, IntegrationHub, and MID Server. I led digital transformation initiatives by optimizing workflows and aligning platform capabilities with business objectives.
At SpikeITGlobalSolutions, I designed ServiceNow architectures for enterprise service management and developed customized applications with JavaScript, Glide API, Business Rules, Script Includes, Client Scripts, and Flow Designer. I implemented CMDB strategies, service mapping, and data governance frameworks.
Earlier, at APNConsulting, I supported ServiceNow configuration and ITSM workflow implementation. At ZenconGroup, I built customized ServiceNow applications and scripting solutions for IT operations, service management, and workflow automation.
