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Muhammad Hamza

@muhammadhamza49

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I turn ERP, supply chain, and CRM requirements into validated product workflows.

Pakistan

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What I'm looking for

I'm looking to translate complex business and operational needs into validated digital products, especially across ERP, CRM, supply chain, and data-driven workflows.

At Omnesoft, I drive requirements analysis for ERP modules across web and mobile, covering quotes, sales orders, inventory management, work centers, and cycle counts. I turn warehouse operations into feature specifications, user stories, acceptance criteria, prototypes, and state-transition rules for phased releases.

I also define role-based access-control models and prepare Functional Analysis Documents and Business Process Diagrams across CRM and supply chain domains. Using Claude Code for AI-assisted prototyping, I accelerate design validation and developer handoff.

Previously at Think Digitally, I delivered software for GreenZone Cleaning and Motor Auction Group, using feedback from 50+ users to improve satisfaction by 15% and reduce errors by 10–20%. I authored 100+ user stories, mapped 20+ modules with data-flow diagrams, and automated Sage financial reporting to save 120 hours annually per finance manager.

My earlier work spans predictive analytics, inventory optimization, project governance, and human-centred product design. I've launched products, improved working capital through just-in-time inventory management, and led cross-functional delivery across multiple projects.

Experience

Work history, roles, and key accomplishments

Current

Senior Business Analyst

Current

Omnesoft

May 2025 - Present (1 year 5 months)

Driving requirements analysis and documentation for ERP modules across web and mobile surfaces, authoring feature specs and user stories. Prototyping web application flows with AI-assisted development and designing inventory management workflows.

Requirements Analysis ERP User Stories Acceptance Criteria Prototyping Claude Code AI assisted Development Inventory Management RBAC Permissions Competitive Analysis Usability Testing Functional Analysis Business Process Diagrams

Senior Business Analyst

Think Digitally

Nov 2022 - May 2025 (2 years 6 months)

Optimized design processes using Figma and UX Pin, reducing iteration cycles by 50%. Authored 100+ user stories and created data flow diagrams for 20+ modules, improving project communication and accuracy.

Figma UXPin Agile User Stories Data Flow Diagrams Financial Reporting SAGE User Centered Design

Business Analyst

S.A Enterprises

Jul 2021 - Oct 2022 (1 year 3 months)

Utilized advanced analytical techniques including A/B testing and predictive analytics to create KPIs and dashboards. Digitized end-to-end company operations and improved working capital by 30% through just-in-time inventory management.

A B Testing Predictive Analytics Descriptive Statistics KPIs Dashboarding Inventory Management Just In Time Stakeholder relationship

Process Engineer

Confiz Ltd.

Nov 2020 - Jul 2021 (8 months)

Collaborated with Training Department to develop an employee promotional framework, enhancing L&D opportunities for 300+ internal members. Conducted 30+ internal audits to oversee prioritized projects.

Training L&D Internal Audit Project Coordination Engagement Activities Survey

Project Manager

vFairs

Jun 2020 - Nov 2020 (5 months)

Collaborated with 40+ developers and designers through Jira to establish project governance and KPIs, overseeing 15 projects from pre-sales to post-event closure. Enhanced cross-functional communication, resulting in a 75% boost in customer satisfaction.

Jira Project Governance KPIs Cross Functional Communication Customer Satisfaction

Education

Degrees, certifications, and relevant coursework

Lahore University of Management Sciences (LUMS)

BSc (Hons), Computer Science

2016 - 2020

BSc (Hons) in Computer Science from Lahore University of Management Sciences, with coursework in business process management, machine learning, and software engineering.