Haris Abbas
@harisabbas1
Senior Business Systems Analyst turning complex requirements into shipped, validated software for product teams.
What I'm looking for
I’m a Senior Business Systems Analyst with 9+ years in IT and 7+ years focused on business and systems analysis for distributed, product-focused teams. I translate complex business needs into buildable, testable software through requirements engineering, As-Is/To-Be process re-engineering, and end-to-end documentation.
In recent work, I’ve designed end-to-end system solutions with process flow diagrams and interactive prototypes, iterating with stakeholders to finalize scope and cut requirements rework by ~30%. I also partner with pre-sales and solutions teams to shape technical proposals with clear solution overviews, improving feasibility against delivery capabilities.
I’ve led UAT and delivery for multiple enterprise domains—from AI chatbots and ERP/CRM to fintech/blockchain trading, airport community systems, and warehouse management—using Agile/Scrum practices like sprint planning, backlog grooming, and defect tracking. Across projects, I’ve reduced post-release defects by ~40% and delivered complete documentation suites (BRD, SRS, FSD, RTM, and integration/data mapping) to speed up onboarding and troubleshooting.
Experience
Work history, roles, and key accomplishments
Business Systems Analyst
Mercurial Minds
Jul 2024 - Present (2 years)
Designed end-to-end system solutions using process flow diagrams and interactive prototypes, iterating with stakeholders to finalize functional scope and reduce requirements rework. Authored BRD/FSD/RTM and integration mapping documentation and supported enterprise AI chatbot and prompt-engineering workshops for clients including Telenor, Jazz, HBL, and Ufone.
Business Analyst
Codora Pvt. Ltd.
Oct 2023 - Jul 2024 (9 months)
Authored epics, user stories, and acceptance criteria for a blockchain-based cryptocurrency trading platform, capturing complex trading workflows and compliance requirements. Owned the Danish Orders Management System delivery, including UAT that reduced post-release defects by ~40%.
Business Analyst
Pakistan Single Window
May 2023 - Sep 2023 (4 months)
Aligned requirements across 10+ stakeholder groups for the national Airport Community System (ACS) through interviews and requirement workshops. Produced traceable BRDs and functional specifications and modeled As-Is/To-Be processes, defining system interface requirements such as message formats, protocols, and data-exchange rules.
Intermediate Business Analyst
Trax Courier Service – IBL Group
Jan 2022 - May 2023 (1 year 4 months)
Elicited requirements and led business process re-engineering across courier pickup, HR, and logistics modules, improving process efficiency by ~25%. Authored BRD/SRS/FRD, created wireframes and user stories in Figma and Balsamiq, and supported UAT/QA for WMS and HRMS rollouts.
Business Analyst
CARTZ Link LLC
Aug 2020 - Dec 2021 (1 year 4 months)
Gathered and analyzed ERP implementation requirements across manufacturing, pharma, and auto-parts industries, documenting processes, integrations, and data flows. Supported ERP configuration with test planning, UAT, defect resolution, and end-user training for Sales, Accounts, Inventory, Payroll, and Production modules.
Associate Business Analyst
CARTZ Link LLC
Aug 2018 - Jul 2020 (1 year 11 months)
Collected client requirements and translated issues into ERP solution designs, supporting implementation team configuration to business needs. Planned and executed data migrations and contributed to system testing and defect reporting, delivering ERP plus mobile/web projects including WordPress, Shopify, and POS.
Web Developer
CARTZ Link LLC
Jan 2017 - Feb 2018 (1 year 1 month)
Customized a CRM using PHP (Yii Framework) with SQL Server and built custom reports in Crystal Reports. Performed QA testing to identify errors and optimize usability.
Education
Degrees, certifications, and relevant coursework
PAF-KIET
Bachelor of Science, Computer Science
2013 - 2017
Completed a Bachelor of Science in Computer Science at PAF-KIET from 2013 to 2017.
Superior Science College
Intermediate, Computer Science
2011 - 2012
Completed Intermediate studies in Computer Science at Superior Science College from 2011 to 2012.
Availability
Location
Authorized to work in
Job categories
Skills
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