Open to opportunities

Haris Abbas

@harisabbas1

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Senior Business Systems Analyst turning complex requirements into shipped, validated software for product teams.

Pakistan

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What I'm looking for

I’m looking to work with distributed product teams in Agile/Scrum, owning requirements, modeling, documentation, and UAT—so complex business needs become scalable solutions with clear scope, integration, and release readiness.

I’m a Senior Business Systems Analyst with 9+ years in IT and 7+ years focused on business and systems analysis for distributed, product-focused teams. I translate complex business needs into buildable, testable software through requirements engineering, As-Is/To-Be process re-engineering, and end-to-end documentation.

In recent work, I’ve designed end-to-end system solutions with process flow diagrams and interactive prototypes, iterating with stakeholders to finalize scope and cut requirements rework by ~30%. I also partner with pre-sales and solutions teams to shape technical proposals with clear solution overviews, improving feasibility against delivery capabilities.

I’ve led UAT and delivery for multiple enterprise domains—from AI chatbots and ERP/CRM to fintech/blockchain trading, airport community systems, and warehouse management—using Agile/Scrum practices like sprint planning, backlog grooming, and defect tracking. Across projects, I’ve reduced post-release defects by ~40% and delivered complete documentation suites (BRD, SRS, FSD, RTM, and integration/data mapping) to speed up onboarding and troubleshooting.

Experience

Work history, roles, and key accomplishments

Current

Business Systems Analyst

Current

Mercurial Minds

Jul 2024 - Present (2 years)

Designed end-to-end system solutions using process flow diagrams and interactive prototypes, iterating with stakeholders to finalize functional scope and reduce requirements rework. Authored BRD/FSD/RTM and integration mapping documentation and supported enterprise AI chatbot and prompt-engineering workshops for clients including Telenor, Jazz, HBL, and Ufone.

Process Flow Prototyping Functional Scope Definition FI SD AI Training Prompt Engineering

Business Analyst

Codora Pvt. Ltd.

Oct 2023 - Jul 2024 (9 months)

Authored epics, user stories, and acceptance criteria for a blockchain-based cryptocurrency trading platform, capturing complex trading workflows and compliance requirements. Owned the Danish Orders Management System delivery, including UAT that reduced post-release defects by ~40%.

User Stories Acceptance Criteria Compliance Requirements Blockchain Trading Workflows Agile Scrum Sprint Planning Sprint Reviews Sprint Retrospectives UAT

Business Analyst

Pakistan Single Window

May 2023 - Sep 2023 (4 months)

Aligned requirements across 10+ stakeholder groups for the national Airport Community System (ACS) through interviews and requirement workshops. Produced traceable BRDs and functional specifications and modeled As-Is/To-Be processes, defining system interface requirements such as message formats, protocols, and data-exchange rules.

Stakeholder Management Functional Specifications User Stories Protocols Data Exchanges

Intermediate Business Analyst

Trax Courier Service – IBL Group

Jan 2022 - May 2023 (1 year 4 months)

Elicited requirements and led business process re-engineering across courier pickup, HR, and logistics modules, improving process efficiency by ~25%. Authored BRD/SRS/FRD, created wireframes and user stories in Figma and Balsamiq, and supported UAT/QA for WMS and HRMS rollouts.

Business Process Re engineering Elicit Requirements Wireframing Figma Balsamiq User Stories Jira Backlog Management Sprint Planning WMS

Business Analyst

CARTZ Link LLC

Aug 2020 - Dec 2021 (1 year 4 months)

Gathered and analyzed ERP implementation requirements across manufacturing, pharma, and auto-parts industries, documenting processes, integrations, and data flows. Supported ERP configuration with test planning, UAT, defect resolution, and end-user training for Sales, Accounts, Inventory, Payroll, and Production modules.

System Integration Test Plans UAT User Training ERP Implementation Sales Account Inventory Payroll Production

Associate Business Analyst

CARTZ Link LLC

Aug 2018 - Jul 2020 (1 year 11 months)

Collected client requirements and translated issues into ERP solution designs, supporting implementation team configuration to business needs. Planned and executed data migrations and contributed to system testing and defect reporting, delivering ERP plus mobile/web projects including WordPress, Shopify, and POS.

System Configuration System Testing Data Migration Data Integrity WordPress Shopify POS

Web Developer

CARTZ Link LLC

Jan 2017 - Feb 2018 (1 year 1 month)

Customized a CRM using PHP (Yii Framework) with SQL Server and built custom reports in Crystal Reports. Performed QA testing to identify errors and optimize usability.

PHP Yii SQL Server Crystal Reports QA Testing Reporting