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Rao Obaid

@raoobaid

I am a software engineering student with IT-support and customer-facing experience.

Pakistan
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What I'm looking for

I seek an entry-level role in software or IT support where I can apply troubleshooting, customer-facing experience, and grow technical skills in a collaborative, learning-focused company.

I am a software engineering student currently pursuing a BSSE who brings practical IT support experience and customer-facing roles. I couple technical troubleshooting with strong communication and presentation skills.

I have provided IT support and maintained software and hardware infrastructure, managed customer queries, and supported social media sales initiatives. These roles helped me develop problem-solving and client engagement abilities.

I have also planned and executed events, applying creativity and logistics coordination while working effectively in teams. I thrive in fast-paced environments and enjoy roles that blend technical work with direct customer interaction.

I am looking to grow my technical skills while contributing to an organization that values learning, collaboration, and measurable results. I bring a proactive, service-oriented approach and a commitment to continuous improvement.

Experience

Work history, roles, and key accomplishments

Education

Degrees, certifications, and relevant coursework

Iqra University logoIU

Iqra University

Bachelor of Science in Software Engineering, Software Engineering

2022 -

Pursuing a Bachelor of Science in Software Engineering with coursework in software development and engineering principles. Expected graduation 2026.

JC

Jinnah Government College

Intermediate (Science General), Science

2019 - 2021

Completed Intermediate (Science General) from Jinnah Government College in 2021, focusing on core science subjects.

AF

Army Public School – Faisal

Matriculation (Science Group), Science

2017 - 2019

Completed Matriculation (Science Group) at Army Public School – Faisal in 2019, focusing on foundational science coursework.

Tech stack

Software and tools used professionally

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Rao Obaid - Customer Care Representative - Ridgeline Marketing | Himalayas