Rao Obaid
@raoobaid
I am a software engineering student with IT-support and customer-facing experience.
What I'm looking for
I am a software engineering student currently pursuing a BSSE who brings practical IT support experience and customer-facing roles. I couple technical troubleshooting with strong communication and presentation skills.
I have provided IT support and maintained software and hardware infrastructure, managed customer queries, and supported social media sales initiatives. These roles helped me develop problem-solving and client engagement abilities.
I have also planned and executed events, applying creativity and logistics coordination while working effectively in teams. I thrive in fast-paced environments and enjoy roles that blend technical work with direct customer interaction.
I am looking to grow my technical skills while contributing to an organization that values learning, collaboration, and measurable results. I bring a proactive, service-oriented approach and a commitment to continuous improvement.
Experience
Work history, roles, and key accomplishments
Customer Care Representative
Ridgeline Marketing
Managed customer queries and delivered effective resolutions, strengthening customer relationships through clear communication and problem-solving.
IT Assistant
Break Time Corner Market
Provided IT support and troubleshooting for internal systems and maintained software and hardware infrastructure to ensure operational continuity.
Social Media Sales Associate
Corex International
Promoted and sold products via social media platforms, engaged customers and maintained brand presence to drive online inquiries and purchases.
Education
Degrees, certifications, and relevant coursework
Iqra University
Bachelor of Science in Software Engineering, Software Engineering
2022 -
Pursuing a Bachelor of Science in Software Engineering with coursework in software development and engineering principles. Expected graduation 2026.
Jinnah Government College
Intermediate (Science General), Science
2019 - 2021
Completed Intermediate (Science General) from Jinnah Government College in 2021, focusing on core science subjects.
Army Public School – Faisal
Matriculation (Science Group), Science
2017 - 2019
Completed Matriculation (Science Group) at Army Public School – Faisal in 2019, focusing on foundational science coursework.
Availability
Location
Authorized to work in
Job categories
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