mtatiro mang'era
@mtatiromangera
Accomplished sales and operations manager with a focus on client success.
What I'm looking for
I am an accomplished professional with extensive experience in sales and operations management. My career spans various roles, including Key Account Manager at 888AFRICA, where I developed trust relationships with major clients, ensuring their needs were met and fostering long-term partnerships. My ability to communicate effectively between clients and internal teams has been instrumental in delivering timely products and services, ultimately driving customer satisfaction and loyalty.
Throughout my career, I have demonstrated a commitment to continuous improvement and process optimization. As an Operations Manager at Gal Sport Betting Company, I implemented real-time tracking systems that enhanced operational efficiency and resource management. My strategic planning skills have enabled me to optimize workflows and develop strong relationships with staff, customers, and vendors, contributing to a collaborative work environment that meets daily demands and tackles challenging projects.
With a solid educational background in taxation laws and accounting, I possess a unique blend of technical and business acumen. I am passionate about leveraging my skills to drive business success and am eager to take on new challenges that allow me to contribute to organizational growth while furthering my professional development.
Experience
Work history, roles, and key accomplishments
Key Account Manager
888AFRICA
Sep 2022 - Nov 2024 (2 years 2 months)
Developed trust relationships with major clients, ensuring satisfaction and retention. Acted as a communication link between customers and internal teams, resolving issues and expanding client relationships through tailored solutions.
Operations Manager
Gal sport betting company
Sep 2019 - Sep 2022 (3 years)
Managed company-wide reporting systems and crew schedules, optimizing procedures based on business trends. Developed relationships with staff and vendors to enhance operational efficiency.
Payment Integration Consultant
Roisbet pari spotf /B2 TECH
Aug 2020 - Apr 2021 (8 months)
Collaborated with development teams to integrate and test mobile payment systems. Provided training to clients on system usage and ensured smooth operational transitions.
Head of Sales Support
Galsport betting company
Apr 2019 - Oct 2019 (6 months)
Coordinated communication between sales, marketing, and operations teams. Standardized reporting processes and trained junior team members to enhance team performance.
Finance Manager
Galsport betting company
Sep 2018 - Apr 2019 (7 months)
Managed sales territory and negotiated contracts to meet sales goals. Oversaw accounts payable and receivable, ensuring compliance and accurate recordkeeping.
IT Manager
Galsport betting company
Sep 2017 - Aug 2018 (11 months)
Developed information security systems and managed department budgeting. Oversaw technical standards and integrated new technologies to improve operations.
Cashier
Su P abet 360
May 2015 - Apr 2016 (11 months)
Provided excellent customer service while managing cash transactions. Balanced cash drawers and maintained a clean cashier area to enhance customer experience.
Education
Degrees, certifications, and relevant coursework
Institute of Finance Management
Bachelor of Science, Taxation Laws and Accounting
2011 - 2015
Studied taxation laws and accounting, gaining a comprehensive understanding of financial regulations, tax compliance, and accounting principles.
Geita Secondary School
Advanced Secondary Level
2010 - 2012
Completed advanced secondary education, focusing on subjects that prepared for higher education and professional development.
Mwembeni Secondary School
Ordinary Secondary Level
2007 - 2009
Completed ordinary secondary education, laying the foundation for future academic and professional pursuits.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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