mtatiro mang'era

Developed trust relationships with major clients, ensuring satisfaction and retention. Acted as a communication link between customers and internal teams, resolving issues and expanding client relationships through tailored solutions.

Managed company-wide reporting systems and crew schedules, optimizing procedures based on business trends. Developed relationships with staff and vendors to enhance operational efficiency.

Collaborated with development teams to integrate and test mobile payment systems. Provided training to clients on system usage and ensured smooth operational transitions.

Coordinated communication between sales, marketing, and operations teams. Standardized reporting processes and trained junior team members to enhance team performance.

Managed sales territory and negotiated contracts to meet sales goals. Oversaw accounts payable and receivable, ensuring compliance and accurate recordkeeping.

Developed information security systems and managed department budgeting. Oversaw technical standards and integrated new technologies to improve operations.

Provided excellent customer service while managing cash transactions. Balanced cash drawers and maintained a clean cashier area to enhance customer experience.

Studied taxation laws and accounting, gaining a comprehensive understanding of financial regulations, tax compliance, and accounting principles.

Completed advanced secondary education, focusing on subjects that prepared for higher education and professional development.

Completed ordinary secondary education, laying the foundation for future academic and professional pursuits.