Mpho Mafolo
@mphomafolo
Experienced virtual assistant and operations manager with strong problem-solving skills.
South AfricaWhat I'm looking for
I am an experienced professional with over 5 years of expertise in managing operations, particularly in the diesel industry. My role as Operations Manager at Kitima Diesel Depot involved overseeing daily operations, enhancing supplier relations, and generating new business that boosted company profits by 40%. I pride myself on my ability to handle multiple tasks efficiently, from invoicing to training staff and conducting data entry of daily transactions.
Transitioning into virtual assistance, I now offer reliable support in various areas including data entry, project management, and communication handling. My freelance roles have allowed me to refine my skills in calendar management and document preparation, ensuring that my clients receive high-quality support tailored to their needs. I am known for my strong work ethic and adaptability, always eager to learn new systems and tools to enhance my productivity.
Experience
Work history, roles, and key accomplishments
Operations Manager
Kitima Diesel Depot
Apr 2021 - Jun 2025 (4 years 2 months)
Oversaw daily operations, employees, and supplier relations. Generated new business that boosted company profits by 40%. Processed invoicing, trained staff, and managed sales transactions.
Freelance Virtual Assistant
Elcomm Group
Feb 2025 - Apr 2025 (2 months)
Coordinated scheduling and calendar updates. Managed client communication and follow-ups. Processed invoicing and provided administrative support including document organization and file sharing.
Freelance Virtual Assistant
FiFi's Beauty Salon
Oct 2024 - Nov 2024 (1 month)
Created a structured and up-to-date price list for products and services. Designed promotional posters to showcase the products and services.
Manager
Fortune Diesel Depot
Jul 2020 - Mar 2021 (8 months)
Processed invoices and tracked and updated stock levels regularly. Handled shift planning and attendance records for all employees. Conducted data entry of daily transactions.
Receptionist
Benzol Oil and Lubricants
Aug 2017 - Dec 2018 (1 year 4 months)
Managed a multi-line phone system and welcomed clients. Coordinated appointments and supported administrative tasks. Conducted research on potential customers for the sales team.
Education
Degrees, certifications, and relevant coursework
iCOLLEGE
NQF 4, Public Administration
2019 - 2019
Undertook studies in Public Administration at iCOLLEGE, gaining foundational knowledge in public sector operations and management.
Minerva High School
Matriculated, General Studies
2015 - 2015
Completed secondary education at Minerva High School, fulfilling the requirements for graduation.
Tech stack
Software and tools used professionally
Availability
Location
South AfricaAuthorized to work in
Job categories
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