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Mounira HarrathiMH
Open to opportunities

Mounira Harrathi

@mouniraharrathi

Global communicator blending customer support, teaching, and cross-cultural skills to solve problems and connect people anywhere.

Cambodia
Message

I don’t fit into one box and that’s exactly my strength.

My journey has taken me across Tunisia, Türkiye, and Cambodia, working at the intersection of people, communication, and problem-solving. I’ve supported clients in fast-paced travel environments, trained professionals in real-world communication, and taught students from different cultural and linguistic backgrounds.

What connects all of these experiences? People.

expert in understanding needs quickly, adapting communication styles effortlessly, and turning challenges into smooth, human-centered solutions. Whether it’s handling a frustrated customer, guiding a professional conversation, or managing a classroom, I bring the same core approach: clarity, empathy, and efficiency

Thriving in roles where no two days are the same—customer support, customer success, operations, training, or any position that requires strong communication and adaptability in international environments.

If you’re looking for someone who can connect with anyone, anywhere and represent your company with both professionalism and personality.

I’m ready to bring that value to your team.

Experience

Work history, roles, and key accomplishments

TS
Current

Global english teacher

The Praphub Brachnha School

Nov 2025 - Jul 2026 (8 months)

Delivers English lessons to students aged 6–16, adapting teaching methods to suit different age groups and proficiency levels.
Plans and implements engaging lesson plans focused on grammar, vocabulary, reading, writing, listening, and speaking skills.
Creates a positive classroom environment, manages student behavior, and tracks progress to support continuous learning and development.

London coffee and speaking Club  logoLC

professional English Language Trainer

London coffee and speaking Club

Aug 2024 - Jul 2025 (11 months)

Delivered lessons in communication training focusig on customer interaction, stakeholder engagement, and client-facing scenarios.
Coached professionals to improve clarity, confidence, and effectiveness in language acquisition and business communication at the same time.
Customized training based on client needs, enabling immediate application in customer success and support environments.

AT

Customer support and operations lead

Anwar tours

Jun 2023 - Jul 2024 (1 year 1 month)

Led daily operations and managed the full customer journey in a fast-paced travel agency.
Handled all client communications, resolving issues independently with a focus on satisfaction.
Managed bookings and logistics while building strong relationships that drove repeat business.

Education

Degrees, certifications, and relevant coursework

University of Monastir  logoUM

University of Monastir

Bachelor of Arts in English , English Language studies

2020 - 2023

Tech stack

Software and tools used professionally

Availability

Open to opportunities

Location

Cambodia

Authorized to work in

Salary expectations

30k-60k USD

Interested in hiring Mounira?

You can contact Mounira and 90k+ other talented remote workers on Himalayas.

Message Mounira

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