Open to opportunities

Alison Molloy

@alisonmolloy1

Message

I build positive customer and student experiences through empathetic remote support and clear communication.

Cambodia

Message

What I'm looking for

I'm looking for a remote role where I can support customers or learners through clear communication, practical problem-solving, and empathetic relationship building.

I've provided one-on-one online English instruction through Cambly since 2019, helping learners from varied cultures and ability levels understand complex information through clear, tailored explanations.

My background in customer service and account management at Tri-S Industries and Cineplex includes resolving customer concerns, managing client requests, following up on issues, and maintaining positive relationships through responsive communication.

I also bring more than 10 years of experience in fast-paced restaurant environments, where I managed competing priorities, solved problems under pressure, collaborated across teams, and supported colleague training.

Experience

Work history, roles, and key accomplishments

Current

Online English Tutor

Current

Cambly

Jan 2019 - Present (7 years 7 months)

Provided one-on-one online support and instruction to English learners of different ages and backgrounds. Communicated complex information clearly and adapted explanations to individual needs.

Customer Support English Communication Problem Solving Remote Work Communication Adaptability Empathy

Customer Service/Account Management

Tri-S Industries and Cineplex

Jan 2003 - Dec 2008 (5 years 11 months)

Supported customers and client accounts by answering questions, providing information, and resolving problems. Developed and maintained positive customer relationships through professional communication.

Customer Support Account Management Problem Solving Attention To Detail