Open to opportunities

Donia Ferchichi

@doniaferchichi

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Dedicated professional skilled in education and customer service.

Tunisia

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What I'm looking for

I am looking for a role that values adaptability and offers opportunities for growth and collaboration.

I am a dedicated and adaptable professional with a strong background in customer service, technical support, and education. My experience as an English teacher has allowed me to boost engagement among my students through innovative teaching methods, including storytelling and interactive games. I take pride in creating an inclusive learning environment that fosters measurable progress, with 80% of my students achieving significant improvements in their language skills.

In addition to my teaching experience, I have worked as an independent trader, where I honed my skills in market analysis and risk management. I executed over 100 trades per month in Forex, Crypto, and Binary Options, making informed decisions based on economic indicators. My ability to adapt quickly to dynamic environments has been a key factor in my success across various roles, including my work as a freelance translator, where I managed over 50 projects and delivered high-quality translations with 99% accuracy.

Experience

Work history, roles, and key accomplishments

Current

Independent Trader

Current

Self Employed

Jan 2023 - Present (2 years 6 months)

Analyzed market trends and identified strategic opportunities in Forex, Crypto, and Binary Options. Executed over 100 trades per month, making informed decisions based on news and economic indicators.

Market Analysis Risk Management Capital Allocation Cryptocurrency Binary Options

Current

English Teacher

Current

Self Employed

Jan 2022 - Present (3 years 6 months)

Boosted engagement in over 30 students through interactive methods like storytelling, songs, and games. Designed lessons to develop listening, speaking, and literacy skills, helping 80% of students make measurable progress.

Lesson planning Student Engagement Curriculum Development Communication Educational Assessment Public Speaking

Assessment Content Developer

Self Employed

Jan 2024 - Jan 2025 (1 year)

Developed over 500 multiple-choice questions for an online learning platform, ensuring 100% accuracy through pedagogical principles. Created structured assessments for various educational levels and collaborated to enhance learning experiences.

Content Development Assessment Design Quality Assurance E Learning Collaboration Instructional Design

Client Relations Specialist

Self Employed

Jan 2023 - Jan 2024 (1 year)

Processed over 100 orders per week, ensuring accuracy and providing exceptional customer service. Coordinated with the team to track orders, manage inventory, and maintain accurate records of purchases and customer interactions.

Customer Service Order Processing Inventory Management Sales Support Client Relations Record keeping Problem Solving

Freelance Translator

Self Employed

Jan 2022 - Sep 2023 (1 year 8 months)

Translated over 500,000 words across various documents, articles, and websites, delivering 99% accuracy. Managed more than 50 projects for businesses and individual clients, meeting tight deadlines with high-quality, error-free work.

Translation Localization Project Management Quality Assurance Client Communication

Education

Degrees, certifications, and relevant coursework

FSHST University

Bachelor of English Language, Literature and Civilization, English Language, Literature and Civilization

Completed a comprehensive program focusing on English language, literature, and civilization. Developed strong analytical and communication skills through in-depth study of various literary works and cultural contexts.

Khaznadar High School

Baccalaureate Diploma, Literature

Obtained a Baccalaureate Diploma with a specialization in Literature. This program provided a strong foundation in literary analysis, critical thinking, and written communication.

National Conservatory of Music of Tunis

Music Theory and Instrument Certification, Music

Achieved certification in music theory and instrument studies. This involved rigorous training in musical concepts and practical instrument proficiency.