Abeer Merchant

Prepared and executed lesson plans employing diverse instructional strategies tailored to individual learning styles. Monitored academic progress to highlight areas for development and trained students for spelling bee competitions. Directed students in creating innovative science fair presentations.

Developed engaging lessons through vibrant discussions and diverse activities. Guided students in overcoming language barriers to ensure academic success. Created, facilitated, and executed English teaching sessions for a varied student demographic.

Created lesson plans featuring engaging activities. Implemented a range of teaching strategies to promote an engaging learning environment. Gauged student knowledge through pertinent examination items.

Established engaging classroom activities through well-structured lesson planning. Implemented diverse teaching techniques to foster enthusiasm for learning and linguistic success. Assessed student understanding by designing targeted test questions.

Conducted engaging lectures on English literature, grammar, and writing techniques. Assisted in achieving success through steadfast commitment to overcoming linguistic challenges. Crafted pertinent test questions to gauge lesson comprehension of students.

Crafted engaging mathematics lessons to enhance student learning. Performed student evaluations to identify strengths and areas needing improvement.

Managed invoicing and budgeting processes efficiently. Generated comprehensive MIS reports for regional and international clientele. Collaborated with offshore agencies to manage invoices across multiple regions.

Handled customer grievances effectively, ensuring minimal dissatisfaction. Managed diverse customer inquiries promptly across multiple channels and successfully handled high call volumes. Collaborated across departments to address customer concerns.

Contributed to streamlined operations through ad-hoc administrative support. Strengthened internal practices by refining document management and reviewing diverse documents. Managed compliance efforts, protecting company reputation.

Managed client support processes to enhance retention and long-term loyalty. Developed managerial capabilities and conflict handling abilities by learning from senior team members and mentors. Engaged in extensive management training to enhance leadership skills.

Ensured customer satisfaction through prompt resolution of concerns. Assessed needs via phone calls, chats, and emails to provide effective customer resolutions.