@moumitrarudra
Business operations Manager at Soraj Instruments & Control Enterprise, helping teams exceed sales targets and maintain customer satisfaction.
IndiaAt Soraj Instruments & Control Enterprise, I coordinate staff and business activities while maintaining customer service standards. I’ve helped the team surpass sales targets and achieve outstanding customer satisfaction.
I bring experience in business operations, customer handling, and accounts handling, along with computer skills and training in computer operations. I use Microsoft Office and Tally in my work.
Work history, roles, and key accomplishments
Soraj Instruments & Control Enterprise
Dec 2023 - Present (2 years 10 months)
Facilitate business operations by directing staff, coordinating activities, and ensuring superior customer service standards. Successfully spearheaded a team to surpass sales targets, achieving outstanding customer satisfaction metrics.
Degrees, certifications, and relevant coursework
Diploma, Computer Science & Technology
2023 -
Pursuing a Diploma in Computer Science & Technology at Dr. B.C. Roy Polytechnic Collage, expected to complete in 2026.
Vocational Course, Computer Operator Programming Assistance
2023 - 2023
Completed a vocational course in Computer Operator Programming Assistance at Govt. ITI Durgapur in 2023.
Higher Secondary Education, Commerce
2021 - 2022
Completed higher secondary education in Commerce at Kanksa High School from 2021 to 2022.
CITA & DITA, Computer
2021 - 2021
Completed CITA and DITA in Computer at Youth Computer Centre Durgapur in 2021.
Secondary Education, General
2019 - 2020
Completed secondary education at Kankसा Girls High School from 2019 to 2020.
Software and tools used professionally
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