Looking for a job

Motso Matlala 13

@motsomatlala13

Message

I improve executive operations through structured workflows, practical systems, and automation.

South Africa

Message

What I'm looking for

I'm looking for an operations or project coordination role where I can improve workflows, strengthen follow-through, support leaders, and apply automation and data skills to practical operational decision-making.

I support executive operations by bringing structure to calendars, communications, projects, records, and follow-through across complex workflows.

At Ekurhuleni Municipality, I coordinated scheduling and operational activities across stakeholders, introduced two practical workflow and recordkeeping systems, and improved visibility across administrative work.

Previously, I supported finance and insurance administration at FNI and provided executive, compliance, and operational support to a Group Manager and six Team Leaders at SARS. I managed confidential information, reports, stakeholder communication, meetings, travel, trackers, and action items.

I'm also developing practical automation solutions with Zapier and AI tools for follow-ups, onboarding, task reminders, document routing, and operational tracking. I’m expanding my Python, SQL, AI, automation, and data analytics skills through the Women in Big Data/DataCamp Fellowship.

Experience

Work history, roles, and key accomplishments

Healthcare Support Representative

Ekurhuleni Municipality

May 2024 - Oct 2024 (5 months)

Coordinated scheduling and operational activities across multiple stakeholders, ensuring timely follow-up and completion of required actions. Introduced practical systems to improve workflow organisation and recordkeeping.

Scheduling Stakeholder Coordination Process Improvement Record keeping Administrative Support

Finance & Insurance Assistant

FNI

Oct 2020 - Sep 2022 (1 year 11 months)

Coordinated finance and insurance-related administrative activities while managing multiple priorities and meeting deadlines. Maintained CRM records and tracked tasks to completion.

CRM Reporting Documentation Client Communication Task Tracking Confidentiality

Senior Administrative, Compliance & Operations Inspector

SARS

Aug 2007 - Dec 2013 (6 years 4 months)

Provided executive administrative and operational support to a Group Manager and approximately six Team Leaders. Managed calendars, meetings, travel arrangements, and confidential documentation.

Executive Support Calendar Management Travel Coordination Confidentiality Records Management Stakeholder Liaison

Independent Automation Consultant

Self Employed

Developing practical automation solutions to reduce repetitive administration and improve workflow consistency. Designs workflows for task assignment, notifications, and follow-ups using Zapier and AI tools.

Zapier AI Tools Workflow Automation Process Improvement Documentation