liz prins
@lizprins
Executive Assistant and Operations Lead using AI-driven workflows to streamline high-stakes stakeholder service.
What I'm looking for
I’m a Remote Executive Assistant and Operations Lead with 15 years of experience and a Bachelor’s degree in Social Work. I bring “operational autonomy, team leadership, and strong problem-solving skills” to executive support, stakeholder liaison, and high-volume administration.
In my current role, I spearhead international and national procurement strategies and manage cross-border logistics from end-to-end fulfilment through sales oversight and governance. I’ve contributed to a 15% reduction in operational overhead and 95% on-time service delivery, while proactively managing client inquiry lifecycles with AI-augmented workflows.
I’m highly skilled in “inbox triage and complex calendar management” including global time-zone scheduling, using tools like Microsoft Teams to maintain 98% stakeholder alignment and optimize 40% of executive leadership capacity. I also build executive briefing governance that distills complex market data and reduces executive decision-latency by 40%.
Previously, as an Operations Lead and Executive Support (Official Designation: Social Worker), I authored statutory correspondence and executive briefing reports, achieving a 95% first-pass approval rate through strong compliance and documentation governance. I led high-volume intake and case management across healthcare settings—improving referral and documentation governance, reducing payment latency by 15%, and orchestrating service hubs and large-scale conference logistics with strong stakeholder outcomes.
Experience
Work history, roles, and key accomplishments
Operations Lead & Executive Support
Ozone Wellness Centre (Brian R Consulting)
Jun 2018 - Present (8 years 2 months)
Spearheaded end-to-end procurement, cross-border logistics, and sales oversight, improving operational efficiency and delivery timeliness. Led AI-augmented client onboarding workflows, executive inbox triage and global calendar management, and high-precision sales/profit reporting with high audit readiness.
Operations Lead & Executive Support
Department of Health – Treatment & Rehabilitation Centre
Apr 2008 - Mar 2012 (3 years 11 months)
Served as a Social Worker operations lead, providing high-stakes stakeholder mediation and conflict resolution to keep senior leadership aligned. Authored statutory correspondence and executive briefing reports, and managed high-volume intake and end-to-end case management with strong confidentiality and data integrity.
Operations Lead & Executive Support
East Avenue Medical Centre
May 2007 - Apr 2008 (11 months)
Directed daily stakeholder gatekeeping with complex eligibility assessments, coordinating cross-functional collaboration in a state hospital to reduce operational bottlenecks. Accelerated resource allocation, referral, and documentation governance to lower payment latency in compliance with regulatory standards.
Operations Lead & Executive Support
Stimulation and Therapeutic Activity Centre
Oct 2004 - Jan 2007 (2 years 3 months)
Orchestrated the establishment of three operational service hubs through end-to-end project management and stakeholder alignment. Coordinated complex meeting lifecycles, executive reporting, and large-scale conference logistics for 120+ stakeholders with strong cross-functional partner alignment.
Education
Degrees, certifications, and relevant coursework
Saint Louis University
Bachelor of Science in Social Work, Social Work
Earned a Bachelor of Science in Social Work from Saint Louis University in Baguio City, graduating in April 2004.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Skills
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