Open to opportunities

Moses Jonas

@mosesjonas1

Moses Jonas is a dedicated and results-driven professional with experience in business development, export trading, and client relations.

United States

Message

What I'm looking for

I am seeking a customer-focused role where I can resolve issues, train staff, grow professionally, and contribute to high customer satisfaction.

Moses Jonas is a dynamic entrepreneur and business professional with solid experience in agricultural commodity processing, exportation, and international trade. He has actively worked in sourcing, quality control, pricing negotiations, logistics coordination, and client relationship management within the agro-export sector.

With practical knowledge in the export of products such as cocoa beans, raw cashew nuts, palm kernel oil (PKO), and palm kernel shells (PKS), Moses has developed strong competence in preparing export proposals, quotations, memorandums of understanding (MOU), and international trade documentation. He understands market pricing strategies, shipment coordination (air and sea logistics), and supplier-buyer negotiations.

In addition to trade and export operations, Moses has demonstrated administrative and technical capabilities, including documentation management, communication with international clients, and digital correspondence. His approach to business is centered on professionalism, transparency, and long-term partnership development.

He continuously seeks opportunities to expand into new markets, strengthen supply chain systems, and improve operational efficiency in agro-commodity exports

Experience

Work history, roles, and key accomplishments

Current

Customer Service Representative

Current

Mafoso Limited

Jan 2023 - Present (3 years 1 month)

Responded to customer inquiries via phone, email, and in-person, resolved complaints to improve retention and satisfaction, and trained new hires on customer service protocols while maintaining accurate order and return records.

Customer Service CRM Microsoft Office Complaint Resolution Order Processing Training Communication Multitasking

Logistics Manager

Dynamic Supply Chain

Jan 2023 - Jan 2025 (2 years)

Directed day-to-day logistics operations to ensure accuracy, timeliness, and operational efficiency, streamlining routes and reducing operational costs across distribution networks.

Supply Chain Management Logistics Coordination Fleet Management Inventory Control Vendor Relations Data Analysis Operations Management

Transporter

Afield International

Jan 2017 - Jan 2020 (3 years)

Transported goods safely to various locations, maintained delivery timelines and documentation, and supported warehouse logistics while upholding vehicle safety standards.

Transportation Route Planning Documentation Vehicle maintenance Safety Compliance Time Management

Education

Degrees, certifications, and relevant coursework

ESFAM University, Benin

Bachelor of Science, Computer Science

Completed a Bachelor of Science in Computer Science, providing foundational knowledge in computing and data management to support logistics and IT tasks.