Ivan Caballero
@ivancaballero
Senior logistics and operations specialist optimizing distribution, inventory control, and customer service.
United StatesWhat I'm looking for
I am a senior logistics and operations specialist with 10+ years overseeing high-volume distribution for national brands, driving inventory accuracy and on-time deliveries through SAP, QuickBooks, and RF systems. I lead cross-functional collaboration, manage carriers and claims, and deliver operational reporting that reduces discrepancies and improves service.
I am bilingual in English and Spanish and provide front-line customer support while coordinating shipments, processing damages and credits, and maintaining transparent billing and rework records. I consistently partner with warehouse and sales teams to streamline workflows and support event order fulfillment.
Experience
Work history, roles, and key accomplishments
Customer Service Representative
Source Logistics
Oct 2024 - Present (1 year 5 months)
Oversee daily order processing and coordinate with carriers for pickups and deliveries while documenting damages and processing billing to maintain accurate financial and operational records. Collaborate with warehouse teams to update systems and ensure workflow efficiency.
Coordinated high-volume outbound shipments and SAP inventory reporting to ensure on-time, accurate deliveries and reduced discrepancies; processed damage credits and maintained billing accuracy. Served as primary customer contact, resolving issues and supporting warehouse operations to improve service quality.
Education
Degrees, certifications, and relevant coursework
Laredo College
Associate of Arts, Business Administration
Associate of Arts in Business Administration (in progress).
Martin High School
High School Diploma, General Studies
High School Diploma awarded in 2008.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
ZimbabweJob categories
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