Morine Nyawira
@morinenyawira
Enthusiastic chat operator with strong communication and customer service skills.
KenyaWhat I'm looking for
I am a dedicated chat operator with a passion for providing exceptional customer service. With a diploma in travel, tourism, and wildlife management, I have honed my communication skills and developed a strong customer service orientation. My experience includes working as a sales and marketing agent and a waitress, where I learned to effectively multitask and prioritize tasks to meet client needs.
Throughout my career, I have demonstrated a high level of empathy and patience, which has allowed me to resolve conflicts and address customer concerns effectively. I am eager to leverage my skills in a new role at BruntWork, where I can contribute to the success of the team while continuing to grow professionally.
Experience
Work history, roles, and key accomplishments
Waitress
Asmara Hotel
Dec 2019 - Present (5 years 10 months)
Provided excellent customer service as a waitress, ensuring guest satisfaction. Managed orders, served food and beverages, and maintained a clean dining environment.
Sales and Marketing Agent
Oppo Store
Jan 2018 - Present (7 years 9 months)
Engaged in direct sales and marketing activities for mobile phones and accessories. Achieved sales targets by effectively communicating product features and benefits to customers.
Education
Degrees, certifications, and relevant coursework
Wildlife Clubs of Kenya
Diploma, Travel, Tourism and Wildlife Management
Completed a Diploma in Travel, Tourism, and Wildlife Management. Gained expertise in various aspects of the tourism industry and wildlife conservation.
S. M. A Vocational Training College
Certificate, ICT Packages
Completed training in ICT packages, gaining proficiency in various computer applications. Acquired foundational skills in information and communication technology.
Unknown
Certificate, Bushcraft and Survival Techniques
Underwent training in Bushcraft and Survival Techniques, developing practical skills for outdoor environments. Learned essential methods for wilderness survival.
Beacon of Hope College
Certificate, Food and Beverage
Completed a course in Food and Beverage, acquiring knowledge and skills in hospitality services. Focused on preparing and serving food and beverages.
Unknown
Certificate, Sales and Marketing
Undertook training in Sales and Marketing, gaining fundamental knowledge of sales strategies and marketing principles. Developed skills in promoting products and services.
Tech stack
Software and tools used professionally
Availability
Location
KenyaAuthorized to work in
Job categories
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