Morgan Welch
@morganwelch
Results-driven account manager with expertise in client relationship management.
What I'm looking for
I am an experienced Account Manager with a proven track record of managing a diverse portfolio of over 150 accounts, including hospitals, school districts, and federal agencies. At the New York Blood Center Enterprises, I oversee the planning and execution of up to 200 blood drives annually, ensuring tailored support and strategic planning for our largest key accounts. My results-driven approach has consistently led my team in first-time donor rates, showcasing my successful outreach strategies and community engagement initiatives.
Throughout my career, I have leveraged CRM systems to track outreach and implement targeted promotional strategies, consistently meeting or exceeding blood collection goals. I have a strong background in analyzing collection data to identify trends and enhance operational efficiency. My ability to actively prospect new accounts while ensuring high retention rates has been instrumental in driving organizational growth. Additionally, I collaborate with leadership to refine best practices and support the onboarding and training of new team members.
Prior to my current role, I served as a Project Manager at the Independence Chamber of Commerce, where I planned and executed large-scale events, significantly boosting visibility and member engagement. My experience includes managing substantial event budgets and securing sponsorships, all while building strategic relationships with local officials to enhance advocacy efforts.
Experience
Work history, roles, and key accomplishments
Account Manager
New York Blood Center Enterprises
Feb 2021 - Present (4 years 3 months)
Manage a diverse portfolio of over 150 accounts, overseeing the planning and execution of up to 200 blood drives annually. Serve key accounts, ensuring tailored support and strategic planning. Lead outreach strategies to increase donor rates and enhance community engagement. Utilize CRM systems for tracking and implementing promotional strategies while analyzing data to improve operational efficie
Project Manager
Independence Chamber of Commerce
Jan 2013 - Feb 2021 (8 years 1 month)
Planned and executed large-scale events, boosting visibility and member engagement. Managed a $600,000 annual budget and secured sponsorships. Coordinated logistics for events, ensuring seamless delivery and built strategic relationships with local officials.
Education
Degrees, certifications, and relevant coursework
University of Missouri
Bachelor of Science, Human Development and Family Sciences
2013 - 2017
Grade: 3.67/4.00 Cum Laude
Bachelor of Science in Human Development and Family Sciences with a minor in Psychology. Graduated Cum Laude with a GPA of 3.67/4.00.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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