Open to opportunities

Kim Hudson

@kimhudson

Message

Accomplished, mission-driven, empathetic, diplomatic leader

United States

Message

What I'm looking for

Seeking a role that leverages my skills in nonprofit operations, fundraising, and relationship management to drive meaningful impact.

As a seasoned professional with years of experience in nonprofit operations, I have developed a unique blend of skills in creative problem-solving, planning, prioritization, project management, and humor. With a strong background in customer service, fundraising, and relationship management, I have consistently delivered impact in various roles.

Throughout my career, I have demonstrated expertise in troubleshooting, campaign management, team leadership, and philanthropy. My ability to build strong relationships with clients, vendors, and team members has been instrumental in driving success in my previous positions.

I am a consummate team player with a proven track record of achieving results through collaboration, effective communication, and strategic planning. With a strong passion for making a difference, I am committed to leveraging my skills and experience to drive meaningful impact in my next role.

Experience

Work history, roles, and key accomplishments

Technical Account Manager

ROI Solutions

Dec 2022 - Mar 2023 (3 months)

Acted as primary point of contact for 8 clients, coordinating requests, scheduling deliverables, and running client meetings. Ensured timely and accurate delivery of work, managed client expectations, and proactively communicated issues.

Customer Service Project Management Troubleshooting Client Relationship Management Communication

Fundraising Systems Manager

Doctors Without Borders

Jan 2005 - Jul 2016 (11 years 6 months)

Administrated the fundraising database, setting permissions, troubleshooting issues, assessing data, and supporting team members. Fostered partnerships with vendors and managed fundraising associates and volunteers.

Database Administration Fundraising Project Management Team Management Vendor Management

Manager of Member & Listener Services

WNYC Radio

Managed member and listener services, ensuring timely and accurate delivery of services.

Customer Service Project Management Communication

Supervisor of Basic Member Programs

Thirteen/WNET

Supervised basic member programs, ensuring timely and accurate delivery of services.

Project Management Customer Service Communication

Management Support Assistant

Smithsonian Institution’s National Museum of the American In

Provided management support, assisted with projects, and performed administrative tasks.

Administrative Support Project Management Communication

Account Manager / Senior Functional Consultant

Salesforce / roundCorner

Aug 2016 - Feb 2022 (5 years 6 months)

Managed relationships with nonprofit customers, reviewed technical work, maintained production schedules, and uploaded data within Salesforce. Engaged with customers to address inquiries, troubleshoot issues, and answer implementation questions.

Project Management Customer Relationship Management Salesforce Data Management Troubleshooting