I'm currently supporting clients and daily operations at The Cat Doctor in Boise, serving as the central contact for phone calls, emails, and text messages.
I coordinate appointments, process and reconcile payments across CareCredit, cards, and cash, and maintain accurate payment-plan and financial records. I prioritize inquiries and keep information moving to the right team members in a fast-paced environment.
At Lane Bryant, I help motivate store teams, support sales goals, coach associates, and create a fashion-focused client experience. My previous retail work at Maurices and Thread Wallets strengthened my customer service, checkout, returns, inventory, product knowledge, and store upkeep skills.
I'm detail-oriented, comfortable multitasking, and focused on making every client interaction organized, helpful, and positive.
