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Mordecai Galadima

@mordecaigaladima

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Virtual executive assistant transforming inboxes and CRM workflows into structured, reliable systems for remote teams.

Nigeria

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What I'm looking for

I’m looking for a remote role where I can own calendar and inbox operations, run CRM/customer support workflows, and turn complex admin work into repeatable dashboards and scheduling systems.

I’m a Virtual Executive Assistant with 4+ years managing calendars, inboxes, and CRM workflows for remote executives and small businesses. I’m trusted for discretion, async reliability, and turning administrative chaos into structured, repeatable systems.

I’ve supported high-volume customer and guest communications with 95%+ response rates across Airbnb and VRBO, resolving booking issues quickly. I also cut reporting errors by an estimated 30% through cleaner data tracking and dashboards, while keeping executive inboxes at zero unread backlog.

In parallel, I’ve worked as a Business Manager, consolidating weekly revenue data into structured Google Sheets dashboards to improve decision-making. I directed end-to-end procurement for agricultural inputs, maintained real-time inventory records, and drafted business correspondence and contract summaries for senior leadership.

I’ve also contributed through administrative and program support roles—coordinating meeting logistics, ensuring audit-ready filing, and training others to standardize workflows. With certifications in PMP and Asana administration, I bring a disciplined, process-driven approach to executive support and customer care.

Experience

Work history, roles, and key accomplishments

Current

Virtual Executive Assistant

Current

Independent Freelance Practice

Jan 2025 - Present (1 year 6 months)

Managed executive inbox triage and client correspondence, drafting responses and escalating urgent items to keep inboxes clear daily. Coordinated 20+ weekly meetings across 3+ time zones and maintained 95%+ guest response rates via Airbnb and VRBO.

Inbox Management Client Relations HubSpot Zendesk Freshdesk Asana Trello Monday.Com Google Calendar Calendly Picktime Airbnb Guest Support Vrbo Support Priceline Guest Services

Current

Business Manager

Current

Agro Zest Ltd

Jan 2021 - Present (5 years 6 months)

Consolidated weekly revenue data into structured Google Sheets dashboards, reducing reporting errors by an estimated 30% to support faster decision-making. Managed procurement for agricultural inputs and maintained real-time inventory records in Excel/Sheets.

Data Reporting Excel Inventory Management Procurement Stock Control

Community Drug Distribution Supervisor

Malaria Consortium

Jul 2022 - Jan 2025 (2 years 6 months)

Coordinated data collection across 10+ field sites for malaria prevention programs, achieving 100% on-time reporting compliance across two program cycles. Compiled and submitted structured activity reports and trained/onboarded field staff as an SMC 2023 facilitator to standardize workflows and protocol compliance.

Data Collection Onboarding Facilitation Compliance

Administrative Assistant

Standards Organisation of Nigeria

Apr 2018 - Mar 2019 (11 months)

Served as a primary point of contact for visitor and email correspondence, triaging and routing enquiries to reduce average response turnaround by about one business day. Maintained digital and physical filing systems for regulatory documentation and coordinated meeting logistics for senior staff agendas, venues, calendar invites, and minutes.

Digital Filing Systems Regulatory Documentation Calendar Invitations Meeting Minutes Administrative Support

AI VC Deal Sourcing Intern

IgniteXL AI Venture Capital Extern Programme

Researched early-stage AI and tech startups using Crunchbase and Pitchbook and synthesized findings into structured investment summaries for a deal review team. Performed AI-assisted market analysis to evaluate competitive landscapes and flag high-potential opportunities.

Deal Sourcing Startup Research Crunchbase Pitchbook Competitive Landscape Competitive Research