monisha shankhla
@monishashankhla
Experienced banking and insurance unit manager driving sales, customer satisfaction, and team performance.
IndiaWhat I'm looking for
I am an experienced banking and insurance manager with a demonstrated history of leading teams to achieve sales targets, driving business growth, and ensuring high customer satisfaction across retail banking, insurance, and skill-development contexts.
I have held progressive roles from Relationship Manager to Unit/Deputy Manager, with strengths in communication, discipline, cross-selling, training, operations management, and compliance. I consistently focus on ethical practices, team development, and delivering measurable results.
Experience
Work history, roles, and key accomplishments
Unit Manager
ICICI Bank
Nov 2023 - Present (2 years 7 months)
Lead a team to meet sales targets and drive daily operations while ensuring customer satisfaction and ethical 360-degree banking practices.
Deputy Manager
Max Life Insurance Co. Ltd.
Jul 2022 - Nov 2023 (1 year 4 months)
Served as deputy manager for CAT channel providing service to existing customers, pursuing new business via cross-selling and managing client meetings.
Senior Financial Service Manager
ICICI Prudential Life Insurance Co. Ltd.
May 2021 - Jul 2022 (1 year 2 months)
Worked with branch partners to conduct joint client meetings, train staff on products, and develop team performance to achieve sales targets.
Center Manager
Sunshine Skill Development Center
Jun 2019 - Apr 2021 (1 year 10 months)
Managed staff and daily operations of a PMKVY skill development center, oversaw P&L, assets, compliance, and team tasking and briefings.
Relationship Manager
India Infoline Finance Ltd.
Apr 2015 - Apr 2019 (4 years)
Managed client enquiries and DMat account services, handled KYC/documentation, provided market recommendations and assisted with buy/sell orders.
Education
Degrees, certifications, and relevant coursework
Devi Ahilya Vishwavidyalaya (DAVV), Indore
Master of Social Work, Medical and Psychiatric Social Work
2013 - 2015
Completed Master of Social Work (Medical and Psychiatric Social Work) focusing on clinical and community interventions from 2013 to 2015.
University of Kota
Bachelor of Business Administration, Finance
2008 - 2011
Completed a Bachelor of Business Administration with a focus on finance from 2008 to 2011.
Availability
Location
IndiaAuthorized to work in
Job categories
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