Monika Kumari

As a dedicated Telephone Sales Representative with over four years of experience, I have honed my skills in both inbound and outbound sales, as well as customer service. My proven ability to collaborate effectively in team environments and manage my time efficiently has allowed me to excel in high-pressure situations. I pride myself on building strong customer relationships and resolving objections through empathy and strategic communication.

At SP Data in Toronto, I have successfully handled incoming calls, establishing immediate rapport with customers. I accurately identify customer needs and recommend the most suitable products and services, ensuring a high-quality customer experience. My meticulous attention to detail allows me to track client interactions and follow up for sustained satisfaction, which has been key to driving repeat business.