Aphrodite El-HannaAE
Open to opportunities

Aphrodite El-Hanna

@aphroditeelhanna

Multilingual customer service and sales specialist with strong data entry skills.

Canada
Message

What I'm looking for

I am looking for a role that values multilingual communication and offers opportunities for growth in customer service and sales.

I am a multilingual customer service and sales specialist with extensive experience in data entry, administration, and CRM systems. My professional journey has equipped me with the skills to manage client data effectively, meet sales targets, and handle high-volume tasks with precision. I thrive in both remote and field-based roles, demonstrating my adaptability and commitment to excellence.

Currently, I work as a Remote Call Center Agent at Pitch Perfect Solutions, where I handle both outbound and inbound calls, confirming client data and updating records. My dedication to achieving results is evident as I have secured the Top 1 sales ranking within my campaign. Previously, I served as a Sales Representative at Telus Communications, where I promoted services and resolved client issues, further honing my sales and customer service skills.

Experience

Work history, roles, and key accomplishments

PS
Current

Remote Call Center Agent

Pitch Perfect Solutions

Feb 2024 - Present (1 year 5 months)

Handled outbound and inbound calls, confirmed client data, and updated records. Completed sales by transferring qualified leads to licensed agents, achieving a Top 1 sales ranking within the campaign.

TC

Sales Representative

Telus Communications

Oct 2023 - Feb 2024 (4 months)

Promoted services, pitched products, and signed up clients using Salesforce. Resolved service issues in coordination with backend teams.

Education

Degrees, certifications, and relevant coursework

Aphrodite hasn't added their education

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Tech stack

Software and tools used professionally

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Aphrodite El-Hanna - Remote Call Center Agent - Pitch Perfect Solutions | Himalayas