At Spectrum Communications, I handle inbound customer calls and match people with internet, cable TV, mobile, and home phone services. I guide each call through product education, plan comparisons, and closing service activations or upgrades.
As an Intake Agent at ESSEN MEDICAL HEALTH, I supported patients remotely with intake forms, insurance verification, and appointment scheduling. I also entered patient information and maintained digital records.
At BRONX CARE HEALTH SYSTEM, I provided administrative support, handled phone inquiries, and assisted with data entry and electronic patient records.
At PINNACLE NURSING HOME, I welcomed visitors, managed front-desk communications, and scheduled appointments. My experience also includes Salesforce, Microsoft Office, Google Workspace tools, and CRM systems.
