At Tide family practice, I assisted guests, clients, and callers while managing phone calls, messages, appointments, and scheduling. I maintained accurate records for over 200 clients monthly and handled sensitive information confidentially.
As a Sales Representative at AND Agency, I handled an average of 45 customer inquiries per day through phone, email, and live chat, achieving a 92% satisfaction rating. I also investigated and resolved customer problems, complaints, and technical issues.
My experience includes customer service and administrative work, including remote work. I hold a Certified Medical Assistant certification and a high school diploma in Business from Victory learning center.
