AYMANE DAOUDI
@aymanedaoudi
Motivated graduate fluent in English seeking a call center role to deliver excellent customer service.
What I'm looking for
I am a motivated, detail-oriented graduate with strong written and spoken English and proven call center experience.
I have worked at DIGISELL in a call center role (July–November 2024), where I developed customer service, active listening, problem-solving, and conflict-resolution skills while handling varied customer interactions.
I hold a Baccalaureat (2019–2020) and completed university studies at Ibn Tofail (2020–2024), followed by professional training at Institut IPIAB (2024–2025).
I am adaptable, able to work under pressure, flexible with shifts, and eager to contribute my language abilities and interpersonal skills to a customer-focused team.
Experience
Work history, roles, and key accomplishments
Call Center Agent
DIGISELL
Jul 2024 - Nov 2024 (4 months)
Provided customer service and support in a call center from July to November 2024, handling inquiries and resolving issues while maintaining high-quality communication.
Education
Degrees, certifications, and relevant coursework
Institut IPIAB
Professional diploma, Professional Studies
2024 - 2025
Enrolled in a professional program at Institut IPIAB focused on vocational skills and professional development.
Ibn Tofail University
Bachelor's degree, Call Center / Customer Service
2020 - 2024
Activities and societies: Call center experience at DIGISELL (July–November 2024)
Completed a bachelor's degree program at Ibn Tofail University with coursework and practical experience related to call center operations.
Baccalauréat
Baccalauréat, General Secondary Education
2019 - 2020
Completed Baccalauréat secondary education credential in 2020.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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