
mohammed razin
@mohammedrazin
I lead technical support and sales teams for solar and battery solutions.
What I'm looking for
At Turno Volt, I lead sales-team performance, lead conversion, and deal closures for battery energy storage, hybrid inverter, and solar-plus-battery solutions. I manage the full sales cycle through customer handover, coordinating with Marketing, Product, Technical, and Manufacturing teams.
Previously at Enphase Energy, I supported installers and homeowners with solar and battery configuration, optimization, upgrades, quotations, and complex troubleshooting across US and global regions.
Across [24]7.ai and Shriram Transport Finance, I've led teams, coached colleagues, improved processes, analyzed service data, and strengthened customer experience. My work has been recognized with Employee of the Year, Best Team Leader, and Best Performer awards.
Experience
Work history, roles, and key accomplishments
Team Lead
Turno Volt
May 2026 - Present (5 months)
Leading the sales team in a startup environment, managing team performance, KPIs, lead conversion, and deal closures. Handling the complete sales cycle from lead qualification to closure, and coordinating with cross-functional teams for smooth project execution.
Provided consultative support to installers and homeowners on solar and battery system configuration, optimization, and upgrades. Led complex troubleshooting across US and global regions, ensuring high service quality and customer satisfaction.
Team Lead
[24]7.ai
Sep 2022 - May 2024 (1 year 8 months)
Led high-performing teams in a fast-paced environment, ensuring service delivery, quality compliance, and KPI achievement. Drove process improvements, coached team members, and strengthened stakeholder communication.
Subject Matter Expert
[24]7.ai
Jun 2020 - Aug 2022 (2 years 2 months)
Provided advanced technical support, conducted root cause analysis, and collaborated with cross-functional teams to resolve complex issues and improve service delivery.
Customer Relations Executive
Shriram Transport Finance
Aug 2019 - Dec 2020 (1 year 4 months)
Managed customer relationships, analyzed sales and service data, and contributed to initiatives that improved customer engagement and satisfaction.
Agent
[24]7.ai
Dec 2020 - Present (5 years 10 months)
Provided customer support services as an agent.
Education
Degrees, certifications, and relevant coursework
Andhra University
MBA, Marketing Management
Completed MBA in Marketing Management in 2026.
Srinivas Institute of Technology
BE, Aeronautical Engineering
Completed BE in Aeronautical Engineering in 2019.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Salary expectations
Skills
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