mohammed mardy

I am a seasoned IT professional with an engineering background in networks and IT systems. I began my career as an intern at SEDOF, where I managed IT infrastructure and learned the fundamentals of technical support. Since 2016, I have grown into roles that emphasize both client service and technical excellence ”first at ATENTO as a Technical Support Specialist, and later at INTELCIA as a Technical Back-Office Expert. In these positions, I have developed strong skills in troubleshooting complex technical issues, project coordination, and delivering tailored solutions that enhance business operationsMy academic background in networks and IT systems, combined with hands-on experience, has equipped me with proficiency in key software platforms . I am passionate about leveraging technology to drive innovation, improve operational efficiency, and support strategic initiatives. Beyond my technical expertise, I value continuous learning, staying current with industry trends, and exploring new digital communication methods. Fluent in French and experienced in multicultural environments, I am eager to contribute my skills to companies looking for dedicated and innovative IT leadership.