Open to opportunities

Med Mehdi Alhilali

@medmehdialhilali

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IT professional specializing in technical support and user assistance.

Morocco

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What I'm looking for

I am looking for a role that offers opportunities for growth and a collaborative environment where I can utilize my technical skills to enhance user satisfaction.

As a dedicated IT professional, I specialize in technical support and user assistance. My goal is to quickly diagnose and resolve incidents while ensuring user satisfaction through effective and personalized service. I hold a Specialized Technician Diploma in Computer Networks from ILIEC, Dakhla, where I developed in-depth skills in network administration, system maintenance, and IT infrastructure management.

Throughout my career, I have focused on improving client satisfaction by studying fundamental concepts of virtualization, network security, and equipment configuration. My practical expertise includes the installation, configuration, and troubleshooting of computer systems. I am also multilingual, which enhances my ability to communicate effectively with diverse clients and ensure optimal user experiences.