Mohamed Amine Mounis

At Yakeey, I architect and optimize multi-channel lead pipelines across Bitrix24, Zendesk, and HubSpot for high-ticket real estate transactions. I qualify and score leads, route high-value opportunities to senior advisors, and build automation workflows that improve outreach and inbound response times.

Previously at Foundever supporting MoneyGram International, I delivered multilingual customer support for complex cross-border financial transactions. I resolved financial disputes, fraud alerts, compliance checks, and payment tracking in Salesforce CRM while escalating AML and anti-fraud activity.

My work at Konecta included KYC/KYB verification and partner operations for Uber Eats, as well as B2C and B2B energy subscription, billing, contract, retention, and network-service processes for TotalEnergies.

I bring more than five years of experience connecting Sales, Marketing, Operations, compliance, and CRM data quality to strengthen pipeline velocity, conversion, retention, and customer experience.