hattab soufiane

I'm developing B2B opportunities independently in Casablanca, prospecting SMEs by phone, email, and LinkedIn to identify needs and present digitalization solutions.

Previously at Umnia Bank, I developed and retained portfolios across individual, professional, and business clients. I handled needs discovery, banking and digital-service recommendations, follow-up, objections, complaints, and agency operations.

At Banque Populaire's customer relations center, I supported customers remotely through phone, chat, email, and social media while managing high volumes of requests against quality and timing objectives.

With nearly six years in banking, I bring structured prospecting, consultative sales, CRM reporting, and customer relationship skills to B2B sales development.