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@simomouhib
Motivated sales agent with strong communication and problem-solving skills.
I am a motivated and results-driven professional with proven experience in contact sales and customer service. My career began as a sales agent at Concentrix, where I excelled in cold calling and successfully convinced customers to switch their internet service providers by offering competitive pricing and high-quality services. My dedication to exceeding targets and enhancing customer satisfaction has always been at the forefront of my work.
In my subsequent role at Foundever, I continued to hone my skills in lead generation and conversion, achieving a 100% success rate in my sales efforts. Additionally, I worked as a customer service representative and account receivable agent for a software services company, where I utilized my multilingual abilities in French, Arabic, and English to effectively communicate with clients. I am committed to contributing to team success and thrive in dynamic, growth-oriented environments.
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Work history, roles, and key accomplishments
MCC
Jan 2022 - Present (3 years 10 months)
Managed accounts receivable for a software services company, ensuring timely collection of payments. Utilized strong communication and organizational skills to resolve client inquiries and maintain accurate financial records.
Foundever
Jan 2021 - Present (4 years 10 months)
Continued to excel as a Sales Agent, focusing on lead generation and conversion. Developed strong client relationships through effective communication and problem-solving.
Concentrix
Jan 2019 - Present (6 years 10 months)
Successfully engaged in cold calling to persuade customers to switch internet providers, offering competitive pricing and superior service quality. Achieved sales targets by effectively communicating value propositions to potential clients.
Degrees, certifications, and relevant coursework
Baccalauréat, General Studies
Completed secondary education at Ibn Baja High School, earning the Baccalauréat in 2017. This foundational education prepared me for further academic and professional pursuits.
Software and tools used professionally
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