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mma jemeniMJ
Looking for a job

mma jemeni

@mmajemeni

I streamline remote operations and resolve customer issues with empathy.

Nigeria
Message

What I'm looking for

I'm looking for a remote administrative, operations, or customer support role where I can improve workflows, manage client communications, protect sensitive data, and use AI and collaboration tools to deliver responsive service.

I've managed remote client communications, schedules, records, and customer issues across MANI, Sylva Cottage Confectionery, and Federal Neuro-Psychiatric Hospitals.

I combine psychology-informed empathy with HubSpot CRM, Zendesk, AI tools, and administrative workflows to keep operations organized, confidential, and responsive.

Experience

Work history, roles, and key accomplishments

FH

Clinical Support Assistant

Federal Neuro-Psychiatric Hospital

Jul 2024 - Sep 2024 (2 months)

Handled front-desk intake operations and conducted initial assessments for incoming clients. Ensured 100% compliance with data protection policies regarding sensitive client files and databases.

Education

Degrees, certifications, and relevant coursework

Godfrey Okoye University logoGU

Godfrey Okoye University

Bachelor of Science, Psychology

Pursuing a Bachelor of Science in Psychology with an Industrial/Organizational focus, expected to complete in 2026.

Tech stack

Software and tools used professionally

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