Open to opportunities

Chikaodili Okeke

@chikaodiliokeke

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Trained Virtual Assistant skilled in administrative and customer support roles.

Nigeria

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What I'm looking for

I am looking for a dynamic role that enhances client satisfaction and offers growth opportunities.

I am a trained Virtual Assistant with hands-on experience in administrative roles, client communications, and virtual support. My skills in problem-solving, active listening, and delivering exceptional customer service have allowed me to thrive in fast-paced environments. I am highly organized and adept at managing multiple tasks effectively without direct supervision, always aiming to enhance client satisfaction and operational efficiency.

Throughout my career, I have communicated daily with healthcare professionals, coordinated meetings, and prepared reports using tools like Salesforce CRM and MS Teams. My proficiency in Microsoft Office Suite and familiarity with CRM tools have enabled me to create automated templates that increase efficiency. Currently, I am undergoing Project Management training to further enhance my skills and contribute to team success.

Experience

Work history, roles, and key accomplishments

Current

Medical Delegate

Current

Nestle Nigeria PLC

Sep 2021 - Jan 2025 (3 years 4 months)

As a Medical Delegate, I communicated daily with healthcare professionals to highlight product features, coordinated meetings, and prepared reports using Salesforce CRM and MS Teams. I effectively managed multiple projects and prioritized tasks to meet deadlines, enhancing operational efficiency.

Salesforce CRM Communication Project Management Report Preparation Customer Engagement Time Management Microsoft Office Suite Problem Solving

Personal Assistant

Lisa Global Enterprise

Jan 2021 - Aug 2021 (7 months)

In my role as a Personal Assistant, I managed appointments, scheduled meetings, and facilitated communication between clients and team members. I utilized tools like Veeva Engage and MS Teams to ensure effective collaboration and organization.

Scheduling Veeva Communication Microsoft Office Suite Time Management Customer Service Team Collaboration

Nutrition and Dietetics Intern

University of Nigeria Teaching Hospital

Sep 2019 - Dec 2020 (1 year 3 months)

As an intern, I assisted in various nutrition and dietetics projects, gaining hands-on experience in patient communication and dietary planning. I collaborated with healthcare professionals to enhance patient care and education.

Dietary Planning Team Collaboration Diet Education Problem Solving Time Management Microsoft Office Suite

Office Assistant

Revival Center Outreach

Oct 2018 - Oct 2019 (1 year)

In my role as an Office Assistant, I managed administrative tasks, organized files, and supported daily operations. I utilized Microsoft Office Suite to enhance productivity and ensure smooth office functioning.

Administrative Support Microsoft Office Suite Time Management Communication Customer Service Problem Solving

Administrative Officer (NYSC)

Community Secondary School Umueze

Nov 2017 - Jul 2018 (8 months)

As an Administrative Officer during my NYSC, I handled various administrative duties, supported school operations, and facilitated communication between staff and students. I developed skills in organization and time management.

Administrative Support Communication Time Management Problem Solving Team Collaboration Microsoft Office Suite