Open to opportunities

Clare Maduakor

@claremaduakor

Detail-oriented Administrative Assistant and Virtual Assistant improving operations through scheduling, reports, and client support.

Nigeria

Message

What I'm looking for

I’m looking for a remote role where I can own scheduling, report writing, and confidential documentation, support client communication across channels, and streamline CRM follow-ups—while helping with research or program coordination.

I’m a Detail-oriented Administrative Assistant and Virtual Assistant with experience supporting business operations, NGO activities, client communication, and academic research coordination. I’m trusted with calendar management, report writing, scheduling, document preparation, and maintaining confidentiality across remote workflows.

In my recent roles at MedNurse Consult, I coordinated client applications, documentation, and follow-ups; managed schedules and CRM workflows; and resolved inquiries through email, calls, and WhatsApp. I also support research coordination—proofreading academic documents, organizing sensitive materials, and coordinating reminders and meetings—while using Microsoft Office, Google Workspace, and AI productivity workflows.

Experience

Work history, roles, and key accomplishments

Current

Client Success Manager

Current

MedNurse Consult

Oct 2025 - Present (10 months)

Coordinated client applications, documentation, and follow-ups for healthcare professionals relocating internationally. Managed schedules, CRM workflows, and reports while handling client records confidentially and responding via email, calls, and WhatsApp.

Client Onboarding Document Management Follow up Scheduling Report Writing Confidentiality Email Communication Phone Communication WhatsApp Communication

Event Support / Execution Team

SWAp

Jan 2025 - Jan 2026 (1 year)

Assisted with NGO program coordination, participant communication, and event logistics for fellowship cohorts. Supported documentation, reporting, and stakeholder engagement activities while maintaining organized records.

Event Logistics NGO Program Coordination Documentation Reporting Stakeholder Engagement Record keeping

Customer Support Specialist

Phone Tech Boss

Jan 2023 - Jan 2026 (3 years)

Responded to customer inquiries and maintained communication across digital platforms. Managed lead tracking and customer records using CRM tools and spreadsheets, supported sales follow-ups and client engagement, and collaborated on service coordination and reporting.

Customer Support CRM Tools Spreadsheet Management Lead Follow Up Client Engagement Service Coordination Reporting

Customer Support Specialist & Admin

MedNurse Consult

Mar 2025 - Oct 2025 (7 months)

Managed administrative communication, appointment scheduling, and follow-ups across digital platforms. Prepared reports and spreadsheets using Microsoft Office and Google Workspace and maintained CRM databases to track application documents and client progress.

Customer Support Appointment Scheduling Follow up Microsoft Office Google Workspace Report Writing Spreadsheet Management Databases

Virtual Assistant (Contract)

NGO/Academic Research Support

Supported a Gender Studies PhD researcher with administrative coordination, schedule management, and document organization. Proofread academic documents, assisted with report writing, and coordinated reminders and meetings while handling sensitive academic materials confidentially.

Administrative Coordination Schedule Management Document Coordination Proofreading Academic Research Support Report Writing Meeting Coordination Confidentiality