Mi store User

I am a motivated and detail-oriented individual currently completing a customer service course, with hands-on familiarity using CRM and workflow tools such as HubSpot, Trello, Zendesk, Zapier, and Zoho. My strong communication and problem-solving skills enable me to manage tasks efficiently in a virtual or remote work environment. I am eager to contribute to a dynamic team while continuing to grow in customer support and virtual assistant roles.

In my previous role as a Customer Success Representative at Casgold Properties Real Estate Company, I provided comprehensive administrative support to ensure smooth daily operations. My responsibilities included managing property listings, scheduling client meetings and site visits, handling email and phone inquiries, and maintaining organized digital records. I effectively coordinated with agents, clients, and service providers, ensuring prompt communication and top-notch customer service.

Additionally, I assisted in social media management, content creation, and lead follow-ups, contributing to the company's online visibility and client engagement. My role required excellent time management, attention to detail, and multitasking skills, all of which helped support the team's efficiency and client satisfaction.