Miranda todman
@mirandatodman
I lead multi-site youth and social service programs with operational rigor.
United StatesWhat I'm looking for
At Big Brothers Big Sisters of Metro Atlanta, I guided regional operations across four counties and two program types, strengthening workflows, safety practices, documentation, and service quality for 110 matches. I also led team operations, used Salesforce insights to guide resources, and coordinated a Comcast technology-access initiative that distributed 40 laptops to youth and families.
Across youth development, education, and survivor services, I've built trauma-informed systems that support staff and clients through complex decisions. At Refuge House, I coordinated crisis coverage for 10 advocates, facilitated SART meetings with 50+ community partners, and supported survivors with crisis intervention, safety planning, and advocacy.
Experience
Work history, roles, and key accomplishments
Regional Program Manager
Big Brothers Big Sisters of Metro Atlanta
Apr 2024 - Feb 2026 (1 year 10 months)
Guided regional operations by supporting staff, strengthening systems, and ensuring consistent, compliant service quality. Oversaw 4 counties and 2 program types, aligning workflows and safety practices across 110 matches.
Senior Enrollment Specialist
Big Brothers Big Sisters of Metro Atlanta
Feb 2023 - Apr 2024 (1 year 2 months)
Managed complex enrollment cases, applied trauma-informed practices, and supported peers through onboarding and case consultations. Improved documentation quality and coordination with partners.
Enrollment Specialist
Big Brothers Big Sisters of Metro Atlanta
Jan 2022 - Feb 2023 (1 year 1 month)
Guided families through enrollment interviews and assessments, ensuring clear communication and timely follow-up. Collaborated with program staff to inform match decisions.
Sexual & Domestic Violence Coordinator
Refuge House
Aug 2018 - Jul 2021 (2 years 11 months)
Provided trauma-informed crisis intervention and advocacy for survivors, coordinating with hospitals and law enforcement. Oversaw crisis response coverage and facilitated monthly SART meetings.
Education
Degrees, certifications, and relevant coursework
Armstrong State University
Bachelor of Liberal Studies, Sociology
Bachelor of Liberal Studies with a Sociology Track and a minor in Gender Studies.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Job categories
Skills
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