Open to opportunities

Julio Mendoza

@juliomendoza1

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Experienced program manager focused on operations, fundraising, and team leadership.

United States

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What I'm looking for

I am seeking leadership roles in program or operations management at mission-driven organizations where I can scale services, manage budgets and mentor teams to improve client outcomes.

I am an experienced program manager and people leader with over ten years delivering mission-driven results in nonprofit and social services environments. I combine budget and P&L responsibility with fundraising acumen to create sustainable revenue pipelines while minimizing operating costs.

I have a track record of transforming underperforming teams into high-performing groups and serving as a trusted advisor to executive teams, boards, and stakeholders. I build strong partnerships spanning agencies, legislators, law enforcement and community organizations to advance program goals.

My accomplishments include rapid promotions to managerial roles, leading multi-site teams, managing multi-million dollar budgets and exceeding fundraising targets. I design curricula and deliver training county- and country-wide, and I have implemented program expansions that increased capacity and revenue.

I bring strengths in case management, program development, grant and budget management, trauma-informed client advocacy and staff training. I seek roles where I can drive operational excellence, scale services, and mentor staff to achieve measurable impact.

Experience

Work history, roles, and key accomplishments

Current

Program Manager

Current

NDS Attorney's Office

Jun 2022 - Present (3 years 3 months)

Conducts intakes and risk analyses for immigrant clients, bridges communication between attorneys, clients, and families, and links clients to community resources to support legal and social needs.

Case Management Cross Cultural Communication Risk Assessment Client Advocacy

Director of Social Services

Cedar Hills Geriatric Center

Jun 2021 - May 2022 (11 months)

Oversaw resident care and therapeutic services, updated and completed care and treatment plans, and assisted families with transitions to nursing homes to ensure continuity of care.

Therapeutic Services Regulatory Compliance Team Coordination

Case Manager

Insight Global

Mar 2021 - Jun 2021 (3 months)

Completed intakes for immigrant children, coordinated with families and US-based contacts to ensure proper transitions and continuity of care for minors.

Child Welfare Case Documentation

Area Supervisor

ResCare Community Living

Jan 2021 - Mar 2021 (2 months)

Supervised service delivery and care coordination for community living programs, ensuring quality of care and compliance across assigned area.

Care Coordination Quality Assurance Staff Training Client Advocacy

Care Coordinator QMHP-CS

Hill Country Community MHMR Center

Jul 2020 - Jan 2021 (6 months)

Provided qualified mental health professional services, coordinated care for clients, and supported clinical teams in delivering community-based mental health interventions.

Care Coordination QMHP Clinical Documentation Community Mental Health Crisis Intervention

Operational Assistant Manager

Dollar Tree

May 2020 - Jul 2020 (2 months)

Supported store operations and management functions to maintain service standards and operational efficiency during assigned tenure.

Retail Operations Staff Supervision Inventory Management Customer Service Scheduling Process Improvement

CPS Specialist I

DFPS CPS

Apr 2019 - Mar 2020 (11 months)

Conducted child protective services investigations, assessments, and casework to ensure child safety and connect families with appropriate services.

Risk Assessment Case Management Family Support Documentation

Manager of Victim Services

Mothers Against Drunk Driving

Jan 2015 - Dec 2018 (3 years 11 months)

Managed a regional victim services program, oversaw 20+ staff across three offices, exceeded fundraising goals (e.g., $40k, $15k, $50k events), and administered a $4M budget including OAG and VOCA grants.

Victim Services Management Fundraising Grant Management Budget Oversight Program Development Volunteer Management

Insurance Agent

Farmers Insurance

Jan 2014 - Dec 2015 (1 year 11 months)

Sold personal and commercial insurance products, conducted client interviews to assess needs, and supervised staff to deliver customer service and policy management.

Insurance Sales Interviewing Policy Administration Customer Service Team Supervision Risk Assessment

SASS Counselor

Leyden Family Service

Jan 2013 - Dec 2014 (1 year 11 months)

Provided screening, assessment, crisis stabilization and intensive mental health services, managed and trained staff, and conducted risk assessments with strict HIPAA/JCAHO compliance.

Staff Training HIPAA Risk Assessment

Crisis Counselor

Ada S McKinley

Jan 2011 - Jan 2013 (2 years)

Delivered crisis stabilization and intensive mental health support, created support groups, and managed staff while ensuring appropriate referrals to higher levels of care.

Crisis Intervention Staff Supervision Confidentiality

Program Specialist

Streamwood Behavioral Health Systems

Jan 2008 - Jan 2011 (3 years)

Led therapeutic programs for acute youth across hospital, school, and residential settings, expanded program capacity generating new revenue and achieved 18 incident-free months.

Program Development Therapeutic Services Training Incident Management