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Rokita Boone

@rokitaboone

Program Director at Coastal Plain Area E.O.A., Inc. who restored enrollment to full capacity and raised customer satisfaction from 2.3 to 4.4.

United States

Message

What I'm looking for

I thrive in environments where I can use data insights to inform strategy, build collaborative partnerships across diverse stakeholders, and implement solutions that enhance service delivery or program outcomes.

At Coastal Plain Area E.O.A., Inc., I directed program operations, overseeing a 10-member team and maintaining services for families and community partners. I led a recovery plan that restored enrollment to 100% capacity and raised customer satisfaction ratings from 2.3 to 4.4.

As an Educator at Georgia K-12 Schools, I used academic and performance data to guide instructional decisions and coaching. My work contributed to a 48% decline in behavioral referrals and a 32% improvement in student growth.

Experience

Work history, roles, and key accomplishments

Educator

Georgia K-12 Schools

Aug 2022 - Jul 2026 (3 years 11 months)

I oversaw instructional operations, conducted performance evaluations with targeted coaching, and used academic and performance data to inform strategic decisions. I administered multiple Learning Management Systems for approximately 100 users, facilitated professional development on inclusive learning environments, and kept the team on track with district and state compliance requirements while c

Program Director | Family Health Advocate

Coastal Plain Area E.O.A., Inc.

Sep 2021 - Aug 2022 (11 months)

I directed full program operations, overseeing a 10-member team while maintaining uninterrupted service for families and community partners. I managed budget oversight, federal compliance documentation, and resource coordination for nutrition services, educational materials, and program events, and I built audit-ready reporting systems, distributed workloads, and coordinated staffing coverage.

Ke

Case Manager

The Methodist Home for Children & Youth

Nov 2020 - Sep 2021 (10 months)

While working as Case Manager, I directed operations for multiple youth cases in a 24/7 residential facility, maintaining on-call availability for crisis situations involving residents, families, and child welfare agencies.
I executed emergency protocols, collaborated with DFCS and DJJ for integrated care delivery, and provided shift leadership to ensure regulatory compliance and safety standards.

Program Assistant

Georgia Department of Juvenile Justice

Jan 2019 - Oct 2020 (1 year 9 months)

In this position, I facilitated critical information exchange among probation staff, court officials, and administrative leadership while managing sensitive juvenile records and confidential documentation. I handled procurement operations, inventory control, and supply logistics to support continuous service delivery. My responsibilities centered on maintaining record integrity and ensuring compli

Internet Sales Coordinator

CDK Global

Oct 2016 - Dec 2018 (2 years 2 months)

As an Internet Sales Coordinator in the Business Development Center, I provided customer support for automotive dealerships across the country. I communicated with customers by phone, text, and email to guide their purchasing process and schedule appointments, and I worked directly within CDK's dealer management system to route leads, coordinate appointments, and keep detailed client records in th