Miracle Ezeigwe
@miracleezeigwe
I support safe, person-centered patient care through front-office, customer service, and healthcare operations.
What I'm looking for
I'm currently supporting patient check-ins, inquiries, complaints, follow-ups, records, waiting-room management, and emergency escalation at Reddington Multi-Specialist Hospital's Breast and Gynae Center.
Previously, I supported Human Resources activities at Reddington Multi-Specialist Hospital, including recruitment, onboarding, training, performance management, employee relations, and patient support. At Vitabiotics Pharmaceuticals, I carried out drug quality-control tests, contributed to drug-development research, monitored microbial safety, and helped maintain a hazard-free environment.
I'm motivated by safe, person-centered care and bring patient communication, empathy, critical thinking, attention to detail, and customer service to multidisciplinary healthcare teams.
Experience
Work history, roles, and key accomplishments
Front Desk Officer
Reddington Multi-Specialist Hospital
Jan 2025 - Present (1 year 8 months)
Handles patient check-in, inquiries, complaints, and follow-ups. Maintains front office protocols for data capture, patient records, waiting room management, and emergency escalation.
Education
Degrees, certifications, and relevant coursework
Alex Ekwueme Federal University
Bachelor of Science, Microbiology
2018 - 2023
Grade: Second Class Honours (2.1)
Pursued a Bachelor of Science in Microbiology, graduating with Second Class Honours (2.1).
Divine Royal International
O' Level, General Studies
2012 - 2018
Completed secondary education with an O' level certificate.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Skills
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