Mary-Ann Aondoakaa

I am a highly motivated and results-oriented Patient Coordinator with over 6 years of experience in customer service, administrative support, and data collection. My proven ability to optimize patient flow and ensure efficient registration has consistently delivered exceptional healthcare experiences. I pride myself on my strong communication and interpersonal skills, which foster positive interactions and streamline operations.

In my current role at Paelon Memorial Hospital, I have achieved a 90% patient satisfaction rating by providing empathetic support and clear communication. I have successfully reduced patient wait times by 15% through efficient registration procedures and have increased on-time bill payments by 10% through proactive follow-ups. My commitment to maintaining accurate patient information and a welcoming environment has significantly enhanced patient satisfaction.

With a diverse skill set and a passion for improving healthcare delivery, I am eager to leverage my experience in a fast-paced healthcare environment. I am dedicated to fostering positive patient experiences and contributing to the overall efficiency of healthcare operations.