Minnie Bokaba
@minniebokaba
I am an IT professional specializing in software development, systems support, and IT management.
South AfricaWhat I'm looking for
I am a B-Tech qualified IT professional with hands-on experience across software engineering, application support, and IT management roles. I have built and maintained systems, written and tested code, supported end-users, and produced documentation and training materials throughout my career.
I have worked in roles ranging from Software Engineer to IT Manager and currently provide IT technician support, demonstrating strong problem-solving, system administration, and database skills. I am motivated to improve systems, mentor colleagues, and deliver reliable technical solutions that meet business needs.
Experience
Work history, roles, and key accomplishments
Business Development Intern
Alternative Prospective
Feb 2023 - Sep 2023 (7 months)
Managed Zoho CRM reporting and launched a Zoho campaign, updated WordPress content, and ran webinars and customer surveys to support marketing outreach.
IT Manager
Advannotech
Jul 2020 - Jan 2022 (1 year 6 months)
Planned and managed IT operations and staff, implemented security, backup, and control procedures, and resolved infrastructure issues to improve system reliability and performance.
Application Support
Audit BEE
Apr 2018 - Apr 2020 (2 years)
Researched, developed, and maintained software applications, implemented modifications and quality assurance procedures, and trained users to ensure stable production systems.
ZKSupport Agent
ZKTeco
Feb 2018 - Mar 2019 (1 year 1 month)
Provided customer support and remote troubleshooting, logging calls in Zoho CRM and creating solution documentation; conducted TeamViewer sessions and on-site training during a 13-month contract.
ZTDeveloped and maintained enterprise systems, producing specifications, writing and testing code, and preparing user training; managed incident registration and restoration within SLAs across a 2-year contract.
Education
Degrees, certifications, and relevant coursework
TTTshwane University of Technology
Bachelor of Technology, Information Technology (Intelligent Industrial Systems)
Completed Bachelor of Technology in Information Technology (Intelligent Industrial Systems) in 2018.
TTTshwane University of Technology
National Diploma, Information Technology (Intelligent Industrial Systems)
Completed National Diploma in Information Technology (Intelligent Industrial Systems) in 2016.
Khamane Secondary School
Grade 12, Secondary Education
Completed Grade 12 at Khamane Secondary School in 2010.
Tech stack
Software and tools used professionally
Availability
Location
South AfricaAuthorized to work in
Job categories
Skills
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