miki casains
@mikicasains
Marketing-driven account growth leader specializing in client onboarding, retention, and enterprise expansion.
ArgentinaWhat I'm looking for
I’m a strategic B2B SaaS Account Executive and Client Growth leader with a strong marketing foundation. I’m trilingual (English/Spanish/Portuguese) and I build durable relationships across complex stakeholder environments to connect customer success with revenue outcomes.
At CloudLIMS, I own the full sales cycle for global enterprise accounts—from prospecting to close. I deliver compelling product demos, negotiate contracts, and keep accurate pipeline forecasts in CRM while consistently meeting revenue targets.
Previously at Outlier and Santander Bank, I leveraged AI to improve client communication workflows, reduced ramp-up time by 30% with tailored onboarding, and increased retention by 25% through data-informed campaigns. I bring a hands-on, experiment-driven approach to cross-functional collaboration, using insights to address client pain points and scale growth.
Experience
Work history, roles, and key accomplishments
Senior Global Account Manager
CloudLIMS
Aug 2025 - Present (10 months)
Owned end-to-end sales cycle for global enterprise B2B SaaS accounts, delivering product demos and negotiating contracts. Consistently met revenue targets while maintaining accurate CRM pipeline forecasts.
AI-Driven Marketing Strategist
Outlier
Feb 2023 - Jul 2025 (2 years 5 months)
Used AI tools to enhance client communication workflows, improving response times and satisfaction metrics. Served as a liaison between clients and internal teams, ensuring marketing strategy aligned with client goals.
Account Strategist & Campaign Manager
Santander Bank
Sep 2020 - Jan 2023 (2 years 4 months)
Led client onboarding programs for key accounts, reducing ramp-up time by 30% with tailored training materials. Managed high-value portfolios with bilingual support (English/Spanish) and partnered with marketing to boost retention by 25%.
Client Success Manager & PR
Disney LATAM
May 2017 - Feb 2020 (2 years 9 months)
Served as the primary point of contact for LATAM clients, resolving issues and ensuring cultural and linguistic relevance. Designed client feedback systems to refine PR strategies and improve service delivery across Spanish and Portuguese markets.
Account Coordinator & Bilingual Support
Shell
Feb 2014 - Apr 2017 (3 years 2 months)
Managed client accounts for internal and external stakeholders, facilitating smooth communication across languages. Translated and localized client-facing materials (English/Spanish/Portuguese) to strengthen engagement.
Education
Degrees, certifications, and relevant coursework
Guttman College
Marketing & Public Relations
Completed marketing and public relations coursework at Guttman College from Feb 2019 to Dec 2019.
Clark College
Economics Geography
2017 - 2018
Studied economics and geography at Clark College from March 2017 to July 2018.
Universidade Estacio de Sá
Script & Creative Writing
2010 - 2012
Completed script and creative writing studies at Universidade Estácio de Sá from Feb 2010 to Dec 2012.
Universidad UNLZ
Advertising & Public Relations
2003 - 2009
Studied advertising and public relations at Universidad UNLZ from April 2003 to Dec 2009.
Availability
Location
ArgentinaAuthorized to work in
Job categories
Skills
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